on 07-10-2014 06:27 PM
Anyone else notice that the new "view order details" page is only showing the first purchased item?
I have for example one buyer who bought 3 items but it will only show the first one? Does anyone have any idea if they are going to fix this or anything? Seems like we keep going backwards and it's very frustrating 😞
D'
on 07-10-2014 06:34 PM
I don't like it either. 😞 Not exactly User Friendly IMO.
on 07-10-2014 06:38 PM
Switch to Selling Manager to view it and you can see all the items.
on 07-10-2014 06:58 PM
Penny, to be honest I dislike selling manager just as much fingers crossed for a fix...btw dont u just love how they force these changes on you?
on 07-10-2014 07:26 PM
Well, having recently received a combined invoice from a seller I have bought two items from, I can confirm that -- from my end as buyer -- both items show up in 'View Order Details'.
Maybe it's just a glitch, affecting only our view as sellers.
on 07-10-2014 08:26 PM
I just checked the order details for a combined purchase for a buyer and it only shows the first item. I also checked a combined order of 9 things I bought and all 9 are showing up on the order details as a buyer.
I wonder why they can get it right on the buyers view but not the sellers?
on 08-10-2014 01:38 AM
Well at least it's good to know it shows on the buyer's end correctly.
But why did they have to change it so significantly on the seller's version? It means if you have sold multiple items to the one buyer, and print the order form (as I do, so I know what to pack and where to send it) you must handwrite the extra items on the invoice. What is the point of that? And the page still prints out with an overlapping mess across the top of the page.
08-10-2014 08:45 AM - edited 08-10-2014 08:46 AM
When I try to view the order details of a multiple purchase I have made as a buyer this is what I see
on 08-10-2014 09:09 AM
As a buyer only I have had invoices in the last few days with 20+small items all showing. Only one invoice in the last week has been for a single item, the rest have been multiple items and every one has shown on the respective invoice.
on 08-10-2014 09:24 AM
They fixed it - woohoo lol