Was left negative feedback due to Ebay Plus

[juliejneil]

Somehow a buyer left negative feedback when purchased batteries, I never had free postage but he informed me with Ebay plus It said free post ?

[digital*ghost]

I'd still ask eBay for removal - if the buyer has explained why they left the feedback in messages, eBay will be able to read those and confirm it's because they didn't get free postage when postage wasn't listed as free. 

If they remove the neg, they will also remove the follow-up. (Use the call back option through the help and contact link). 

[juliejneil]

I assumed all could see the ID in feedback, Looks like am

wrong.

[enigmabear]

Anyone else will only see the ID as a letter,some **** and another letter or number but not the person's

 actual username (and the letter and letter/number are not related to the name) so mine would not be say e***1bear for example