Why is a buyer allowed to leave negative feedback when a full refund has been given?

[applerecordsfan]

My one and only negative feedback has come from a buyer who didn't receive his CD's...so when he told me that the CD;s were missing... I REFUNDED him ALL his money ( including my "out-of-pocket" postage expenses)...so he hasn't lost a cent. I, however, have lost my CD's, plus postage cost....(due to his refusal to pay for "tracking"). I thought that when a buyer receives a FULL refund they couldn't leave feedback. Ironically, the reason why I immediately refunded the buyer's payment in full, was to avoid negative feedback...How wrong was I ?

[harley_babes_hoard]

How do you know it was out of the sellers control. we don't know just as the buyer doesn't know whether the item was even sent, was it out of stock, was it damaged in the post etc etc. The buyer only knows he didn't get his item and is not happy. end of story.

[nicole-n-daz]

And how would you know the item was sent or not ?

Checking feedback generally answers that question.

And because of the fact that the seller was concerned enough to post on these boards answers your question.

[gamezanstuf]

Is there still a way of putting bad eggs like this on our bbl, or is this another example of a basic right ebay have taken away from decent sellers who would like to avoid unreasonable buyers such as this.

All I get is something like k***l in most cases and can't seem to be able to add them to my little list.

Any help would be 'preciated.

[harley_babes_hoard]

You have interesting feedback on feedback left page 3. So you had to get your money back through paypal did that seller deserve a neg? It might have been out of seller control?

[nicole-n-daz]

I only leave a neg after i contact them many times,

And i only leave a neg if they are trying to rio me off.

And if you look closely ebay closed there account because i was not the only 1 that this person tried there filthy stunt on.

So until the day that you get a feedback record as good as mine and know what the hell you are talking about ,then i would not say too much.

This is not about trying to make me look bad for having an opinion.

And my percentage of negs left compared to positives is pretty good.

Because believe me many would have left negs for positives i left.

[harley_babes_hoard]

I'm not trying to make you look bad but you are in here preaching how buyers shouldn't leave feedback for sellers if they get their money back. You got your money back so why in your book is it good for some and not others then.

I have no problem with you leaving feedback at all as I totally agree with it as you didn't get your item and you were inconvenienced.

By the way nothing wrong with my feedback. Actually mine is propabaly better than yours 1 neg in over 2300

You have 2 neuts in 1000

[nicole-n-daz]

For 1 paypal gave me my money back not the buyer,so totally different situation.

And i do not see any negs on my account.

only 2 neutrals which should not have stuck.

[harley_babes_hoard]

yep try another 1300 sales in 12 months then lets see.

No it's not. You still got your money.

[nicole-n-daz]

I meant seller did not give me my money back,Paypal did.

[nicole-n-daz]

If a seller gives me my money out of there own free will ,after they make an error,Then iwill not give a neg.

But if they do not respond or act like ###### Then it is a totally different story.

This is about the seller and how they conduct themselves ,not the paypal transaction.

And honestly this is no competion ?

But maybe you should think about what you are saying here,

Because to me ,your last comment about the money was kind of rubbish.

Maybe you just do not get the point ?????