Why is me parcel still with Australia post and shows label printed for four days now.

I am new as a eBay seller and I don't understand why my orders are till showing label printed for four days and they have not gone anywhere my customer getting upset because of this. 

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Re: Why is me parcel still with Australia post and shows label printed for four days now.

If you didn't post them over the counter with AP, then there will be no tracking until it is scanned at a depot on it's way to the buyer.

 

Always post over the counter if you can.

______________________________________________________

"Start me up I'll never stop......"
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Re: Why is me parcel still with Australia post and shows label printed for four days now.

*casey*
Community Member

"still with Australia post"

 

Presuming it's the Apple Watch Series6, was it handed in to the Post Office with tracked postage ?

 

If yes, can you please clarify what your feedback to the buyer means ?

 

" I really appreciated that eBay handled all the packing and label printing"

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Re: Why is me parcel still with Australia post and shows label printed for four days now.

Are you sending the items yourself?

 

Or are you dropshipping? 

 

I also do not know what you mean by the

 

 " I really appreciated that eBay handled all the packing and label printing"

 

They don't, and I am not sure how you think they do this?

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Re: Why is me parcel still with Australia post and shows label printed for four days now.

*casey*
Community Member

@ingrob_78 wrote:

"I am new as a eBay seller and I don't understand why my orders are till showing label printed for four days and they have not gone anywhere my customer getting upset because of this"


 

A few things to add as with the items you're selling / sold you're a prime target for scammers so:

 

1) Are you registered to sell and signed up for managed payments ?

 

https://www.ebay.com.au/help/selling/getting-paid/registering-seller?id=4792&srsltid=AfmBOoqbskj1_lo...

 

2)   Are the payments for the items you've sold all showing in your seller hub ?

 

3)  Are you printing Sendle labels, which have nothing to do with Australia Post ?

 

If yes, are your parcels picked up or are you dropping them off .

 

If  they're not picked up, where  are you dropping them off ?

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Re: Why is me parcel still with Australia post and shows label printed for four days now.

Have you actually sent these items. ??

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Re: Why is me parcel still with Australia post and shows label printed for four days now.

I can see tears coming down the track for the OP Dom, unless they're very lucky..................

______________________________________________________

"Start me up I'll never stop......"
Message 7 of 9
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Re: Why is me parcel still with Australia post and shows label printed for four days now.

LOL - not exactly sure what is going on here.

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Re: Why is me parcel still with Australia post and shows label printed for four days now.

They have a neg since we last replied.....................

 

 

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