another scam

[jjba6541]

Buyer bought 2 records from me.The records i sent were in excellent condition..He complained when he recieved them and said they were dirty scratched and scuffed.I ,told him that therecords were in excellent condition when sent.But me being the nice seller I am told him to send them back and I will refund...He has sent them back.The records are not the records I posted...They are indeed scratched dirty and scuffed.He has obviously wanted to upgrade his record collection.The records were cheap only 22 dollars for the 2.. postage wa $14.I havent sent money back a yet..He cant go to Ebay as he paid(after 19 days} by bank deposit...I will probably give him hi $22 (not postage} as I dont have photo's of the records I sent.There is a lesson to be learned here..Looks like he gets away with the scam.

[*tippy*toes*]

He is not to know that you don't have photos. Given he has no buyer protection, I would be sending him a message stating that the records you received back are not the ones you sent. Until you get the records back that you sent, there will be no refund. If he leaves negative feedback, reply to it saying that the items received back were not the ones you sent and include his ID in the reply, e.g *tippy*toes* sent back different items to the ones I sent. At least that way, others can see if there is a pattern forming with this buyer.

[digital*ghost]

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@jjba6541 wrote:

Looks like he gets away with the scam.

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Only if you let him.

As he can't enforce a refund via eBay or PayPal, what happens from here is completely up to you. If it were me, not only would I be telling them I can't refund when they haven't sent back the items I posted to them, but I'd also be telling them if they want the items they tried to pass off as the ones I sent returned to them, they need to pay for return postage. 

After some of the "buyers" I've had to deal with recently, I have 0 tolerance for people who try to steal from me, and I certainly wouldn't be caving to a thief's demands if I didn't have to. Feedback, or the thought of getting bad feedback, has never once influenced any of my decisions, as the second I allow that to happen, I allow a scammer to have more control over me, and my business, than I do.  😉 

[springyzone]

It seems unanimous.

Do not refund.

He can't push it anyway as he didn't pay via paypal.

Call his bluff.

And under no circumstances end up out of pocket yourself.

[phorum_junkie*]

Not only would I not refund I would send them a message asking if they realise what they are doing is fraud and not only will you send them no refund you will report them to the police if they try to extort any more money out of you.

I find it a bit strange that they would pay by bank deposit if they were going to try this trick, obviously no sheep in that top paddock.

[*tippy*toes*]

It's remotely possible that he's got you confused with another seller. Check his buying history and see if he's bought those records in the last month. It wouldn't be the first time someone has contacted to wrong seller about an item, especially if they have bought a lot of stuff. As someone else said, it seems strange that he'd pay by bank deposit if he was planning on pulling a scam.

[digital*ghost]

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@jjba6541 wrote:

 I dont have photo's of the records I sent.

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I forgot to mention this earlier, but it may be possible to show the records sent and received are different.

Vinyl releases generally have runout / matrix codes - you can find them in the runout groove of the album. These can both identify and distinguish the release because the same title can have different runout codes (according to things like manufaturer / country of release, release date, cut etc - eg the same album released in a different country will have a different code, as will a reissue of an earlier release in the same country).

If the albums have been catalogued in a database (eg Discogs), and you know enough about the ones you had to identify them, you can look up the matrix codes there and compare them to the codes on the albums you received. If they belong to a different version, at least you will have some additional, verifiable evidence to back you up if the buyer switched them - sometimes the same issue will have slightly different matrix codes, though. If they're popular titles, they'll generally all be catalogued on the above site, otherwise you may have to do a little extra research. 

And of course, if they're the same issue it won't help, but it's worth a look-see, IMHO. 

[bjlcr]

Yeah I dont know why he wanted Bank Deposit  either.He insisted