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Handling charge on postage

My question is, how do I not burst out laughing if ebay trust and safety asks me what the handling fee is for and decided if its a reasonable amount.Here is why I ask.I grant ebay the right to charge selling fees on postage.When it comes to an intern...

How to deal with potential Scammer/non-payer?

TLDR version - Have a suspicious Chinese buyer back again and not sure the best way to stop him buying my stuff? About a month ago both my partner and I were selling items using each of our own accounts and both had people with a Chinese postal addre...

Resolved! Overseas buyers when preferences say Australia only!!!!

So in the last fortnight I have had two sales to European buyers (all my items are buy-it-nows) and my preferences clearly state will post to Australia only! I've been selling on here for many years and this is the first time this has happened. I tho...

Resolved! Problems with messages or checkout?

Hi Just wondering if anyone else has had issues with buyers having problems with checkout or messages. I have had messages from 2 different buyers tonight. Both have said that they had asked for me to adjust the invoice for them to add tracking with ...

User avatar by • Community Member
  • 866 Views
  • 12 replies
  • 0 Helpful

avoid defects - send money

Rather than refund money from the payment made why not just send money to the buyer. This would use a completely different transaction. Should work til they change the rules AGAIN!

Seller Payment Email trickery?

Got an email from eBay telling me that" credit/debit card declined eBay's attempt to automatically deduct the amount due" Yes, it was really from eBay. So I checked my credit card and everything was fine. No reason for it to decline anything. So I ma...

User avatar by • Community Member
  • 1337 Views
  • 13 replies
  • 0 Helpful

Service Unavailable

Sheesh! Sloooooow eBaying today. Can't even reply to messages. Service Unavailable - DNS failureThe server is temporarily unable to service your request. Please try again later.Reference #11.54dd54b8.1404267461.11ec6c02

Defect for refund ???

I,m still trying to get my head around this "fantastic defect idea" that ebay has come up with. I have a customer who has purchased and paid for an item. He has now decided it wont suit him and wants a refund. Before the defect system, I would just r...

getting screwed by paypal

Anyone else sick and tired on getting screwed by Paypal claims continually going against the seller even when the buyer is totally in the wrong??

Custom Shipping Calculator in Checkout

Hi all,We currently run a very basic store in which postage varies by item and postcode. At this stage, a customer buys an item and we send back an invoice with the postage charge based on what they ordered and where it will be delivered. We want to ...

User avatar by • Community Member
  • 839 Views
  • 7 replies
  • 0 Helpful

Alias names in Paypal registration...is this ok to do?

I have a new sus buyer...two sounding similar names registered with Paypal eg: won two & one too. Only one name is registered with ebay. I found out only when he emailed me and signing of. I asked him which name was he using today? He replied not my ...

User avatar by • Community Member
  • 1910 Views
  • 6 replies
  • 0 Helpful

Resolved! Monthly selling limits... Um, the obvious question ;)

Hello...I'm in Sydney, Australia... it is 4.15pm AEST right now, 1st July, so, I was curious, when do my monthly limits actually start again for me to get listing some more?Clearly, the obvious answer is at the start of each month... and well, here w...

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