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why do our products include the postage?

Dear seller support,We have relisted some products with free of postage, but on ebay platform, some of them displayed with AUD3.6 postage, such as the listing 281338152267/281349484942. Could you please check why this phermomenon happen?Looking forwa...

User avatar by • Community Member
  • 669 Views
  • 5 replies
  • 0 Helpful

Wrong Defect Rate for Upcoming New Feedback System?

When I look at the display of what my defect rate will be under the new system it says i have 4 defect for item not as described but in actual fact i have 100% 5 stars for that? Anyon else seeing incorrect numbers on there?

Resolved! Best Offer

Is there a limit to how many rejected offers a buyer can make on a seller's item in one day? When I was checking an item's rejected offers last night I noticed that a buyer had made two ridiculously low offers, both of which were auto-declined, and w...

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  • 596 Views
  • 6 replies
  • 0 Helpful

Resolved! Buyer has paid for item.Paypal confirms. Ebay opening unwarranted unpaid case.Can't reset.

Paypal confirms a buyer has paid within one day for an item. Ebay shows its paid for in the icons, but underneath it says it isopening an unpaid item case. I do not want this buyer who is a very experienced eBay user getting this unwarranted notifica...

Anyone had a buyer who won't abide by the Ebay rules stating that "best offers do include postage".

Buyer won't pay postage even though Ebay state in bold letters that best offers do not include postage. Ebay did not comment but side stepped the issue and sent his complaint directly to PayPal who promptly held the money from my account without comm...

User avatar by • Community Member
  • 753 Views
  • 12 replies
  • 0 Helpful

POSTAGE LABELS

Just got a big shock when I looked at my charges and found them to be excessive. On checking, I have four charges for ordering postage ebay postage labels. In actual fact, I didn't print any of these - I was just checking how to do it and then decide...

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  • 572 Views
  • 4 replies
  • 0 Helpful

Ebay Postage Lables

Hi allNormally I use Click And Send to post my Parcels but this time I went to use Ebay Postage as there was a problem with Click and Send When I went to print the lable it was charging me more than Click And Send. I decided to cancel the Ebay Postag...

User avatar by • Community Member
  • 382 Views
  • 4 replies
  • 0 Helpful

Sending email addresses through the ebay message system

Regarding the recent policy changes that don't permit sending email addresses through the ebay message system, does anyone know why it is still possible for some people? I know that I cannot include my email address in an ebay message, but sometimes ...

Premium Service / Top Rated -- maximum hassle with minimum incentive, risky and damaging.

If you do a money-off promotion, you have to also do money-off your “free” postage fees too – you can only correct this by offering a smaller percentage discount – which in turn makes the sale “less interesting” for the public. For promotions, it’s b...

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