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Forum Posts
Resolved! What is the Difference Between SMPro and SMP
The only thing I can make out is that Pro has Inventory Management functionality and standard does not. And, of course, standard is free which we are now using on our non-store ID. And Pro costs $9.95 per month but is free to store holders. Any other...
Default currency for my sale items is in US dollars - how did this happen?
So I've listed a few items for sale, most for pickup or local sale only in Australia. Why then would the prices default to listing in American dollars?! What have I done wrong. Please put me on the right path.
Australia Post Freight goes up in smoke as trailer is destroyed on the 2nd May 2014
THE contents of a carriage on an Australia Post truck have been lost in a spectacular fire on the Pacific Hwy at Swan Creek New South Wales on the 2nd of May 2014 About 6am Friday emergency crews were called to the scene just north of Grafton.It is b...
Australia Post do not issue lodgement receipts as of 19/5
My local post office told me that Australia Post no longer issues lodgement receipts. Does anyone else have concerns about needing proof of lodgement in case of a missing parcel?
Editing postage cost to auction with bids
Hi I have listed an item that has already received a few bids and as I was looking at it earlier, I realised that I have somehow chosen an expensive option for postage. I only intended on charging $15 for postage, but it states over $30 on my listing...
Reducing postage costs to remote or interstate areas
Hi. Previously we listed an item for Pick up only. Despite making it clear in the description itwas for Pick up only we still got numerous enquiries for posting interstate including somefar distant remote areas. In the end it just got too much and we...
Paypal costs increasing. Any suggestions for an alternative payment provider?
Most of my sales are to overseas. I see that the Paypal commission is now 3.4% + 30 cents per transaction. Up from 2.4% because overseas sales are termed a "Cross border transaction." Can anyone recommend a payment portal that doesn't charge such exp...
May 15 changes to amount of free listings for non store holders. Do these kick in 1st June?
I've asked this before. Sorry to re-ask. I had hoped they would kick in after the 15th but I'm still being charged 1.50 insertion fee. Anyone else?
Resolved! tracking number
I see that ebay allows me to enter a tracking number against a sold item. I entered the number but can't see where it's displayed. Presumably the buyer will see it somewhere their end. (Where would the buyer see it?) Anyway, as a seller I'd be intere...
Resolved! What Might this Message Mean??
A buyer has placed a fully paid order ($6.99).In the sales record we see a message (below).We only offer standard mail delivery in our listing at $2.00. Express is an option.Not sure if we should take this as meaning that the buyer is requesting SOD ...
Defects
I think they are gone, I have just checked my sellers dashboard. Previously had 11 defects - 10 items not received by buyer in China, refunded and blocked; and 1 for item not as described, blank CD sent in error, replaced and received very positive f...
Australia post put ants inside the package!!!!!!!!!!!!!!!!
I got this message froma buyer today "I received my order today thank you, but inside the package it was full of ants, which ended up all over the floor and was a pain to clean, can you please tell me why I shouldn't leave negative feedback?" **bleep...
FVF on postage
Below is what I am writing on all of my eBay "surveys" when sent to me: "Customer support experience OK, but I am extremely upset by eBay's decision to charge FVF on postage. This has completely terminated my selling to international buyers, as the F...
