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Ebay transactional fees

Hi, I've realised I sold a set of dolls for 345 aud (I pay the label for around 10 and I assume that's the shipping) but transactional fees took almost 47 dollars? Is that normal? For reference I've sold a character claw clip for 40 aud (excluding sh...

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  • 1091 Views
  • 3 replies
  • 0 Helpful

Australia Post Customs Declaration Form Portal

Yet again, the online portal is broken, with Aust. Post refusing to even acknowledge the issue. All morning spent wasted trying to get this stuff done. So just a heads up - if you're selling items overseas, it's best to pretend it's 1997, take a pen ...

Promoted Listing

Did anyone experience a higher % of sales came from promoted listing? It used to be 50/50 for me but i have noticed a substantial increase of promotion listing sales since the start of this week.

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  • 1847 Views
  • 2 replies
  • 1 Helpful

Duplicate Postage label

I've mistakenly printed two postage labels and wasn't aware that it charged each time. How do I reverse a postage label that hasn't been used?

User avatar by • Community Member
  • 791 Views
  • 1 replies
  • 0 Helpful

21 year account 'seller verification' hellscape

21 year account 'seller verification' hellscape After over a decade not selling on Ebay, I decided to declutter and want to list things. Upon trying to list, I got hit with a request for some form of ID. I googled and read some horror stories about v...

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  • 2055 Views
  • 4 replies
  • 0 Helpful

Dispute with buyer

Hello I’ve recently sold an item that’s been sent to Brazil from Australia. the buyer wanted the shipping label as low as possible like $30. When I was at the post office shipping the item (box of toy Ben 10 figures) I made sure it was as low as poss...

User avatar by • Community Member
  • 877 Views
  • 2 replies
  • 0 Helpful

selling

How to write compelling sales copy

User avatar by • Community Member
  • 7463 Views
  • 17 replies
  • 0 Helpful

sold an item as no refund accepted

is this correct? If i order a heap of Pokemon cards that say no returns accepted, then I swap out all the cards for fakes, then open an eBay dispute with the seller for a refund. so there no protection for sellers? is this correct ? seems to work in ...

User avatar by • Community Member
  • 2017 Views
  • 5 replies
  • 1 Helpful

EBay international hub

Ebay hub seems problematic - my item sitting in Glendale hub for a week - c'mon E-Bay - you can do better

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  • 355 Views
  • 2 replies
  • 0 Helpful

Tools to see keyword data on ebay?

Hey guys, I want to ensure my listings are completely optimised and targeting high searched terms on ebay that are related. Ebay's internal https://www.ebay.com/sh/research doesn't really show you search volumes Any other recommendations? Thanks

Payment On Hold On eBay But Seller Received The Item

Hi... I recently sold an item and eBay has my payment from the buyer on hold. The seller has already received the item and says he has informed eBay, but eBay is still holding my money. It has been five days since the item arrived at the seller's add...

EBay cancelled an order

I've received an email from ebay saying that they have cancelled an order and closed the buyers account and no longer registered. The buyer has paid and the money has been processed. I'm not sure how to proceed with this sale now.

Buyer claiming they have not received the item even though I have proof of delivery.

I'm failing to understand how eBay can accept a buyers claim that they have not received an item and issue a full refund of $550 when I've supplied them with the findings/proof from an Australia Post investigate that confirmed the item was delivered....

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