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Complaint to eBay Regarding Damaged Parcels Sent via Sendle

Addressing Issues with Parcel Handling and Request for ResolutionTo Whom It May Concern,I am writing to express my concern and disappointment regarding several recent incidents involving parcels we have sent through Sendle to our eBay customers. Unfo...

User avatar by • Community Member
  • 403 Views
  • 8 replies
  • 0 Helpful

Unclear postage charge for item sold

I recently sold an item where the buyer paid for postage. Summary of the transaction:- Buyer paid (total): $45.34- Postage included in total: $10.34- eBay fees deducted (from the total): $6.37- Payout received: $38.97I’ve now received an email statin...

Sales

Hii sold tow watch and on the sale I but not return however if the buyer wants to sent it back the have to do it by hire self

User avatar by • Community Member
  • 633 Views
  • 6 replies
  • 0 Helpful

Resolved! Why is it taking so long for me to see payment?

How do I know what method a buyer has paid me with? PayPal payments used to show up straight away. It has been 24hrs and I can't see payment in PayPal or bank account.

User avatar by • Community Member
  • 1717 Views
  • 8 replies
  • 0 Helpful

ID: 357355387454

This Item has been sold and Buyer advised yesterday that payment has been made. I have not received confirmation from eBay. Has payment been received?

User avatar by • Community Member
  • 239 Views
  • 5 replies
  • 0 Helpful

Resolved! Combining invoices for multiple items

Hi, please help a newbie out. I've sold three listed items and want to be able to invoice together for all three so that buyer only has to pay for postage once. The instructions I've found on eBay don't match what I see on my screen. Would really lik...

Discount applied

On my recent sale (22-13497-37994) the Buyer was provided a 20% discount. I did not offer any discount(s). How and why has this happened?

eBay bid retraction needs to end

I don't know whose idea it was to introduce the ability for buyers to retract bids, but it is so abused by fake buyers that I don't offer auctions. The excuse is ALWAYS 'entered wrong amount' and some buyers will actually commit the same act TWICE on...

Resolved! Multiple fraudulent bid retractions?

I'm selling a camera and with 24 hours to go, the top two bidders had both bid up to $620.I received a message from the top bidder informing me that he would like me to cancel his bid as he longer wanted the camera. I didn't think this was possible a...

User avatar by • Community Member
  • 1214 Views
  • 15 replies
  • 1 Helpful

Shipping change

I sold an item and printed of a shipping label. Ended up sending it through Australia Post instead. Item has been received but funds not released because the item is still linked to the old shipping label. Any ideas how I manage this?

User avatar by • Community Member
  • 305 Views
  • 3 replies
  • 0 Helpful

How to ship long (58cm) items in the mail in Australia (large boxes aren't available??)

Ok, so I'm in Australia and I'm selling some items that are quite long (58cm or so). Australia Post and Officeworks do not sell any box that long, the longest boxes they sell are about 48-50cm. Any idea where you can buy larger boxes from? I'm sellin...

New US Tariff rules re Country of origin.

Received message from eBay that very soon all items sold into the US market will have new import rules applied.Sales will have to have country of origin showing and probably other info as time goes on.But what happens if we don't know where the item ...

Appeal Ebay Status Change.

My Seller Status was recently changed (today) due to “Cancelled Sales.” I believe there are extenuating circumstances that contributed to these cancellations. In addition, I’ve noticed that the current interface does not provide sufficient options fo...

User avatar by • Community Member
  • 150 Views
  • 2 replies
  • 0 Helpful
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