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What happens if I sell an item, but the buyer never received it. It was posted by regular mail.

Hi I recently sold an item to an ebay buyer, completed the purchase and mailed the parcel. It was sent by regular mail with no tracking number. The buyer has contcted me and is yet to receive her item. I have my return address on the back of the parc...

User avatar by • Community Member
  • 361 Views
  • 3 replies
  • 0 Helpful

how to a set up a "buyer is away" message

How do i turn on the "buyer is away" message. I have seen this message on some items which indicated the seller is not available to a set date. I am going to be out of the country for a few days which is when some of the items i am selling will end. ...

How to offer seller delivery in listing?

I couldn't see an option to offer that I would deliver my item to a defined area in the listing format. I therefore put it in the Description area at the bottom of the listing. Is there a way to have this noted like the 'Free Postage?' Also my item i...

User avatar by • Community Member
  • 330 Views
  • 4 replies
  • 0 Helpful

seller wants to view items

is it the norma these days for buyers to want to view items you have on auction?? I have sold and bought off ebay for a number of years and my idea of ebay is as it's mainly anauction site, you do not get to view items instead you read the sellers de...

Premium seller deal popular or not?

Just out of interest, does anyone know whether its possible to look at the statistical popularity of the Premium seller deal among sellers generally. I am wondering just how many sellers have actually 'gone for it'. When I do searches for items mysel...

Sudden spurt of low DSR's

Need some help and advise.I've been on eBay (in Australia) for 13 years and never had any issues with negative feedback or low DSR scores. But in the last four months I've just seen in my reports that I've been dinged with 3 low DSR's in each of 'Ite...

User avatar by • Community Member
  • 3818 Views
  • 18 replies
  • 0 Helpful

Removal of NEG

This morning we got a big red dot which we believe is unfair. A buyer bought an item (5x pairs of hair clips) where the listing clearly states no choice of colours and/or styles due to the many variations. You will receive 5x pairs in random colours ...

User avatar by • Community Member
  • 742 Views
  • 8 replies
  • 0 Helpful

Is Omniture stats really working?

I was under the impression Omniture stats was working for a long time. So when unique visitors and page views dropped last winter I thought it was just because ebay made changes. It was not har to believe in it because sales dropped too. But now I do...

User avatar by • Community Member
  • 396 Views
  • 4 replies
  • 0 Helpful

fair or unfair trading?

I was surprised & disappointed to see other seller's similar items advertised by eBay BETWEEN my listing's details/price and my item's DESCRIPTION. This is effectively in the body of an advertisement I will be paying $200 plus for, (should my item se...

User avatar by • Community Member
  • 516 Views
  • 5 replies
  • 0 Helpful

Picture uploader failure using Firefox

Hi,Anyone has a solution for picture uploader failure using firefox?The Basic works fine but when i try to upload pictures by Standard Program always fails in firefox but works in Internet Explorer.The error just says in red "upload failed"I have jus...

User avatar by • Community Member
  • 253 Views
  • 1 replies
  • 0 Helpful
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