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Customer wishes to return item , who pays postage

Hoping someone can answer my question. Buyer has sent a message wishing to return a purchase she made. Item was brand new with tags still attached. They were a pair of pants by a known brand, she says the sizing is different to the pair she already h...

how dumb is Australia post getting?

over the last several months have had several letters [2 internationl] delivered back to me. bewilders me that the postie thinks i live in Norway and America. can understand a computer reading my little return sticker by mistake but the postie?when i...

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  • 2760 Views
  • 15 replies
  • 1 Helpful

new postage policy

Hi and maybe Im being really thick but the new 'postage policy' thing that has appeared across all of my listings is really crazy. Especially as I've now discovered that yes, I can add for domestic postage additional cost for second item but NOT for ...

Non payer etiquette?!

Just wondering about your opinions, what is the etiquette for lodging a non-payment case? Should I nag the buyer a few times first or just lodge it? I can see in their feedback score, that 5 out of the 12 comments are negative (though of course have ...

post foam boxes

Does anyone know if it is safe and or acceptable to post your items in foam fruit boxes. I imagine that they might break easily at postal sorting centres. Any feedback much appreciated

Resolved! Web address in listing. Is it allowed?

Hi all, I have a website. Am I allowed to write my website address in my listings? e.g. Item blah blah blah Also comes in red, blue, green Approx. 20 cm wide Please visit our website for more at: www. ******.com.au Any help greatly appreciated.

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  • 646 Views
  • 3 replies
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14 years of selling on e-bay

This day 14 years ago I started selling on e-bay Aus.How things have changed!!! Back then it was totally free to list to sell (no restrictions), payment was only via bank deposit from Aus buyers and "cash" from overseas customers. Back then most of m...

Seller Vent Time.........

OK,eBay gives me options to state how long an item will take to get to them. The ad in which the item is listed also states (quite largely) how long the item takes to get to the customer. If the item is out of stock when its bought and needs to be or...

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  • 1358 Views
  • 12 replies
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Selling slim chinos, cuffed slim chinos, and slim cuffed trackpants?

Would anybody be interested in buying no brand chinos and track pants? i would like to see if people are interested before i go and order a few hundred of them. they will cost around 20-30 dollars each piece, maybe 5-10 dollars shipping depending on ...

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  • 4 replies
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Sales down

I was wondering if it just me or whether over the last few months others have experienced a general drop in interest and sales. It could be that this is just the case for my sort of merchandise (new and used designer wear for women) or maybe its true...