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Seller Centre has answers you can trust for all your selling questions.

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ebay changes to classic pages **bleep**

Are we all just putting up with what ebay see fit to change. Soon as you get used to a style of page they go and change it and not to the better. Their changes are UTTER **bleep**! Surely I am not the only one sending negative feedback. They just cha...

Resolved! Buyer selected pick up when they need postage!

A buyer in another state selected "pick up" when they need postage. How do I send them an invoice for postage costs, when emails are now blocked through ebay to send them an invoice through paypal?

Fee Structure

I haven't used EBay for quite a while, so when I put an item up for sale ($845) I wasn't surprisedthat I wasn't getting many offers. It is a very specific item that only a few people would want / need. After many months of no bites, I finally got an ...

User avatar by • Community Member
  • 254 Views
  • 3 replies
  • 0 Helpful

$1 variable fee promo ending early

Dear User, Our records indicate that you have RSVP’d for the $1 Variable Fee promotion. Please be advised that, in accordance with the promotion terms & conditions, we have varied the terms, and the promotion will now be ending effective 12:00pm AEDT...

User avatar by • Community Member
  • 798 Views
  • 8 replies
  • 4 Helpful

Problems with refunding?

I've been trying to refund excess postage to a buyer & keep getting the message "Oops? We're having a problem. Try again later."Been trying for 2 days, no luck. I've tried in other browsers.Don't really want to contact Ebay because I know they'll tel...

User avatar by • Community Member
  • 825 Views
  • 14 replies
  • 0 Helpful

Resolved! eBay & PayPal advising different shipping addresses for a buyer.!

Last week eBay started including the buyer's shipping address in their "Sale confirmed:..." emails. Today I have made a sale, and the shipping address in the eBay email is different to the shipping address given in the PayPal payment confirmation! Wh...

Resolved! problem with my ad

why is it so that when i view my ad it has a buy it now price but when people view it it doesn't very upset i might have to stop the sale.

User avatar by • Community Member
  • 633 Views
  • 8 replies
  • 0 Helpful

Oops

Will edit and repost.

User avatar by • Community Member
  • 180 Views
  • 0 replies
  • 0 Helpful

Resolved! Shipping charges shown on eBay's autimatically sent invoices

I recently sold a number of vinyl records to a buyer. Unbeknowst to me eBay sent the buyer an invoice. The shipping for a single LP is $10, however Australia Post charges by weight. I sold 14 LPs and eBay sent an invoice showing shipping costs as $14...

delay in being paid for item sold

I sold an coin album to a customer specifying it was for pickup only. He didnt notice that and purchaed item. In the end I send it to him post free to Darwin NT. He paid quickly but my pay,ment from Ebay is being constantly held up. I have updated my...

User avatar by • Community Member
  • 159 Views
  • 3 replies
  • 1 Helpful

Using same tracking number for orders in different accounts

I have recently sold 14 vinyl LPS to a buyer from two separate eBay accounts. He asked me to ship them in the one parcel to reduce shipping costs. I dutifully packed them together and bought a postage label from Australia Post. I was able to enter th...

Australia Post - Insurance compensation claim - Terms and Tips

Made our first claim for lost item in transit today and discovered some recent changes. As the seller you are only entitled to the wholesale cost of your item plus the postage paid. If the items wholesale cost is over $50 you need to provide copy of ...

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