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Resolved! Selling With Pick Up Only

I listed an item which clearly stated free local pick up. A buyer purchased the item and paid for it. After I sent the pick up information I realised the buyer is interstate and the item is too large to post. A few weeks have gone by and eBay has pai...

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  • 260 Views
  • 2 replies
  • 0 Helpful

Australian Auction Reserves

Hi, Can you please add auction reserves to the Australian site? The USA site has them. It would be great for AUS, it would mean all listings could start at $0.99c and gain watchers, thus driving up Ebay revenue. Currently we have to list them at the ...

Some Buyers Are Trying (VERY trying)

Long story as short as I can. Express Post small padded bag posted Sydney Thursday 9th Feb, Australia Post tracking shows delivered QLD Friday 10th. Monday 13th long message from buyer; “OMG just noticed tracking says delivered, it’s not there, I was...

retracted / cancelled bids and why do people give positive feedback on a negative buyer????

Can anyone tell me why a bidder can have 132 retracted / cancelled bids in 12 months? Has retracted 2 bids on 2 different items of mine, with no explanation and does not fit the listed "execptional circumstances".On checking the feedback there is no ...

Address formats

In the new layout of the Order Details page in the Seller Hub, when you click 'Copy full address to clipboard' and paste it into a label, it formats the address with a comma between the town/city and state., e.g. Elizabeth Vale, SA 5112. According to...

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  • 210 Views
  • 2 replies
  • 0 Helpful

How to process a postage cost refund to buyer.

My customer has bought two items and paid the postage for both. I can fit them both in one satchel (she's OK with this) and I will refund the postage on one item.I have done this countless times but I cannot find the Refund Button on the drop down me...

How to advise ebay that an item has been picked up

I don't know how to advise ebay that an item purchased and paid for has been picked up. Would be grateful for any advice.Also how do you advise the buyer that you have sent the item and how do you advise ebay that it has been sent.

User avatar by • Community Member
  • 611 Views
  • 2 replies
  • 0 Helpful

Buyers paying less in shipping cost then me all of a sudden?

Hey everyone, Ive been selling on ebay for a few years now and though it has been mostly good selling items on ebay, the last few sales Ive made, have been very frustrating to say the least. My issue is with the postage costs payments differ between ...

User avatar by • Community Member
  • 2445 Views
  • 31 replies
  • 0 Helpful

Ebay keeps 30 cents after I had to cancel a sale

Had to cancel a sale when the buyer wanted me to send to an address other than the one on the eBay files. When eBay went through the process of issuing refunds, they took 30 cents from my bank account. I can find no way of raising a dispute on this w...

User avatar by • Community Member
  • 1162 Views
  • 19 replies
  • 1 Helpful

Ebay are thiefs.

I had a buyer return a very expensive item with some damage. I tried to deduct the damage but the process kept failing. So I contacted Ebay to help. The agent said he had successfully issued the refund with the deduction and there was nothing left to...

User avatar by • Community Member
  • 743 Views
  • 13 replies
  • 0 Helpful

Ebay want's ALL MY PERSONAL details!!!

I am extremely unhappy about the information eBay wants from me to receive payments.If eBay gets hacked, the hacker gets:My nameMy addressMy drivers licenceMy date of birthMy bank account details!And eBay keep this - even after verifying my account!!...

User avatar by • Community Member
  • 4548 Views
  • 34 replies
  • 10 Helpful

Resolved! Poor image quality

Has anyone else noticed their image quality degrades, mostly the colours are duller if you list your item using the app? It doesn’t seem to happen using the website but it takes twice as long doing so. Accurate colours are important to my listings

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