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More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

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Please Explain.

We recently listed and sold a pair of Fireking Coffee Mugs. I added postage and sent the invoice to the buyer, next morning I looked at the sold items list and to my amazement I had neutral feedback for the mugs - at this time they hadn't been paid f...

User avatar by • Community Member
  • 1225 Views
  • 16 replies
  • 0 Helpful

Buying stamps, tracking and other shipping concerns

Thanks in advance for answers to these. 1. Can we buy stamps and put them on a parcel ourselves and if so, where do we buy them and how do we find out the exact number of stamps/cost needed per parcel? 2. Tracking is included for Reg post and C&S. I ...

Item has not been paid for

How long after an auction ending am I able to re-list an item, or offer as a second chance offer to the next highest bidder? I have had a few items not paid for, and the buyers have not responded to my efforts to contact them. I have opened unpaid ca...

User avatar by • Community Member
  • 741 Views
  • 5 replies
  • 0 Helpful

Not closing my store

Oh I got SO angry. I called Ebay every name under the sun. I cursed them, swore at them, and yes, I still think they are money grabbing low lifes. BUT There is nowhere on the internet, nowhere, that has the volume and traffic that Ebay does. And if I...

My first neg - it really hurts, doesn't it?

Received my first neg today - I think that it is unjustified as I did describe defects But what can you do? Only ask the seller for a revision and that's pretty unlikely to be given. I would have been happy to refund - why can't sellers write first? ...

User avatar by • Community Member
  • 1868 Views
  • 29 replies
  • 0 Helpful

Can't see one of my listings

I have relisted a cat bed, I looked it up under 'cat bed' and its not there however when I look in the cat category it is there. Also when I am look at my other listings it isn't there again. Sorry does this all make sense? Hope I have explained it. ...

User avatar by • Community Member
  • 1687 Views
  • 31 replies
  • 0 Helpful

Direct Deposit

Hi everyone, hope you are all having a lovely day! Just wanted to get some advice from sellers who offer buyers the extra option to pay via direct deposit. I have offered this option previously and luckly enough have had no problems (plus saved p/pal...

User avatar by • Community Member
  • 6011 Views
  • 31 replies
  • 0 Helpful

Adverts on Ebay Listings

What is the deal with businesses advertising on Ebay? I think it is very wrong when you are trying to sell an item and on your lisiting page appears advert selling simular items as you are. EG: Im listing a laptop for sale and an advert is on my list...

User avatar by • Community Member
  • 1772 Views
  • 12 replies
  • 0 Helpful

PayPal foreign currency on the rise? Have you noticed any trends?

I noticed that over the last 24 months, the discrepency between xe and PayPal has grown. Originally, if xe showed $1.00AUD = $1.02USD PayPal would give us $1.00AUD = $1.00USD Give or take, about 2% discrepency. Now, I've consistently noticed it at 3-...

User avatar by • Community Member
  • 1417 Views
  • 8 replies
  • 0 Helpful

Classifieds listing

Does anyone know how to advertise a business in eBay's Classifieds? I've seen businesses advertising, but I've searched everywhere to put up an ad, but can't find the procedure.

FURTHER TO "buy it now" ebay has it both ways.

Contacted Res Centre re 'buy it now"(BIN). 1/ BIN with PayPal(PP) introduced to cover sellers from dodgy buyers. 2/ BIN without PP,buyer "may have their own reasons" as to why they do not pay immediately... and ....the buyer is misusing the BIN featu...

PayPal and eBay Order Status Issue

I know there have been instances in the past where no emails were sent notifying of a payment via PayPal, and occasionally also payments have taken a while to be processed and appear, but I've never had this one before so thought I'd check here and s...

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