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Coupons

Quick question about coupons. I have created a coupon at 10% discount but I can't find if the discount also applies to postage cost or just the price of the item. Can someone clarify for me or and/or share their experiences with coupons - ta

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  • 2 replies
  • 0 Helpful

Resolved! eBay fee > 13% including postage, makes it critical to assign a product price. any formula?

hiI was on ebay for 8 years, selling and buying. Never bothered to calculate what ebay is charging me after sale proceeds. But after a recent sale of a single product, and checked the details of variable fee charged and it is 13.4%. So, after deducti...

User avatar by • Community Member
  • 1095 Views
  • 15 replies
  • 1 Helpful

Resolved! Who Pays Postage when Customer calims Item did not live up to its expectations?

Hope someone can help with my query. I refunded the $16 to customer as i dont want her hassling me or worst still leaving me negative feedback.If this happens in future i want to know who is liable for return of item me or customer?In the first insta...

Resolved! Why is there no option to set a reserve price on a new listing or to change a listing?

Just listed a couple of computer items and realised after listing that I did not set a reserve price. After reviewing help, despite the instructions, there is no option to set a reserve price when revising the items. Look at what options were availab...

User avatar by • Community Member
  • 3918 Views
  • 14 replies
  • 1 Helpful

Ebay Labels vs. Auspost Business

Hi there, hoping a more experienced seller might have some advice for me. Have been selling a few months, doing OK. Sending out about 50-60 parcels / month. Have been looking into whether I should move all my postage to the Auspost Business account o...

Don’t get final value fee promotions anymore?

So it seems like since the start of this year, eBay has stopped giving our final value fee promotions? Maybe there will be one soon, but I have not received anything such as the classic $1 final value fee promotions, or even “sell for free” promotion...

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  • 1526 Views
  • 7 replies
  • 8 Helpful

Add Combination feature not working?

Is it just me or is the add combination feature not working? I have tried for days to update my listings inventory but the button does nothing. I use this feature a lot, so I do know how to use it. Thanks.

Untracked international orders having payments put on hold

I ship low value trading cards internationally via untracked letter post. I have been doing this for 5 years now. With the changes to tracking and funds being put on hold, I made sure to update all my listings that ship internationally to have the "I...

User avatar by • Community Member
  • 655 Views
  • 5 replies
  • 1 Helpful

Buyer requested return and refund

A buyer has requested a return and refund as they stated it was bought by mistake after they have received the item. I don’t think this fair for me and I want to decline the return but if I do, will eBay take the money from me anyway? It was an expen...

Item Specifics...more required

What you need to knowIn mid-July 2022, some Item Specifics will become required in the following categoriesCollectibles (Toys)Health & BeautyHome & GardenParts & AccessoriesFrom 17 May 2022, you’ll be able to see and edit these in Seller HubWhen we r...

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  • 588 Views
  • 13 replies
  • 2 Helpful
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