eBay Help
Selling
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Start a conversation

More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

Announcements

Click to read the latest Announcements from eBay!

The eBay for Business YouTube Channel

Visit the eBay for Business YouTube Channel for selling help and how-tos.

Seller News: April 2025

Stay ahead of the curve by diving into our latest updates.

Play Pause

Forum Posts

Start a conversation

Ordered items changed ??

Hi everyone,Ok this is really strange so I am asking if others have ever experienced this at some stage. On the 9th July a customer ordered some model signs from me, I printed out the Packing Slip and proceeded to fill the order, as I collected each ...

User avatar by • Community Member
  • 296 Views
  • 6 replies
  • 0 Helpful

High fee taken from my payment

I recently sold a cloak worth $150 plus post of $15. I used one of the $12 ebay satchels so was expecting $153 into my account. I only received $130.57 so what happened to my $22.43???Also, what the devil has happened to 'Contact us'??I hope someone ...

Resolved! feedback given and received

Previously when I clicked on My Ebay, I could see at a glance who had given feedback and who I had given feedback to, as there were small symbols for each next to the sold item. As a seller, I prefer to give feedback only after my buyer has done so, ...

Selling to new buyers

Good MorningWe recently got a big purchase through our eBay store off a person who has only just created the account the same day as the sale. We haven't sent the items yet due to the buyer not responding to our message "ask for their chosen colours"...

User avatar by • Community Member
  • 472 Views
  • 12 replies
  • 0 Helpful

Refunded item arrived - Buyer & eBay Don’t Care

Seeking advice on whether to pursue legal action out of principle. In summary: - I posted the $400 item from Australia to USA - The item had tracking - Upon noticing that the USPS had misdirected the item I contacted them and they corrected this. - T...

User avatar by • Community Member
  • 619 Views
  • 14 replies
  • 1 Helpful

Return Policy

Hello - Can any one confirm me below statement is true"however for such cases it is our policy for the sellers to bear the loss when an item is received damaged.

contacting buyers

eBay is making it increasingly difficult to provide customer service sometime i NEED to contact s buyer. Usually the contact buyer butting links through to my inbox. Right now i have my hand in a splint after an injury, and cant get items out on time...

User avatar by • Community Member
  • 171 Views
  • 1 replies
  • 0 Helpful

Become an eBay Seller Expert

Strange email received today inviting selected Sellers to become eBay Seller Experts. $10 AUD sign-on bonus and $1.20 AUD everytime you successfully support an eBay seller. Email all looks legit. But no message in my eBay messages in the Seller Hub f...

Unknown invoice charges

Hi, I have recieved an invoice for 24$ which I have NEVER selected to pay ebay any extra ad promotion or anything and I would like to see if theres a way around this because I have never ever selected to pay for anything ebay related and ive been usi...

User avatar by • Community Member
  • 155 Views
  • 3 replies
  • 0 Helpful

Proof of transaction

I have dance studio in Melbourne (Aust) and sell large Dance Mirrors as a side business on Ebay. We had a customer buy mirrors, we delivered them, they then put a dispute on ebay that they didn’t recognise the transaction, I provided evidence (photos...

User avatar by • Community Member
  • 361 Views
  • 11 replies
  • 0 Helpful

Resolved! Is it ok to delete items off my "sold list"

I have never really thought about deleting items off my "sold list" Just wondering if or when to do this? maybe after the item is received and feedback left? However, I have this annoying message saying I need to leave feedback for an item. I can't l...

Labels

Featured Posts

Top