eBay Help
Selling
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Start a conversation

More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

Announcements

Click to read the latest Announcements from eBay!

The eBay for Business YouTube Channel

Visit the eBay for Business YouTube Channel for selling help and how-tos.

Everyone has a Thing

Let’s embrace the Things that fuel your passion for selling.

Play Pause

Forum Posts

Start a conversation

Refused reversal of refund.

Item was received but seller says she could do nothing as the issue was closed by EBay. I appealed but they said there was no reason to reverse their decision.

adjusting an invoice

how do I adjust an invoice when the customer has chosen to pay on pick up, then changed their mind?

User avatar by • Community Member
  • 267 Views
  • 3 replies
  • 0 Helpful

Getting the runaround from a seller

I suspect I’m dealing with a scammer.I purchased a kit of modelling sets from a seller supposedly in Germany who is now giving me the runaround about posting my purchase. I’m in Australia.What started out as seemingly legitimate has begun ringing ala...

User avatar by • Community Member
  • 399 Views
  • 6 replies
  • 0 Helpful

Bidder has requested a retraction

Hi there,I have a Pokemon card up for sale, on behalf of my son. The title clearly states that the card is a 21/82. This detail can also be seen in a couple of the photos and it is in the description.The most recent bidder has messaged me, asking me ...

User avatar by • Community Member
  • 251 Views
  • 4 replies
  • 0 Helpful

No wonder AP postage prices are so high!

https://www.9news.com.au/national/australia-post-spent-12000-on-cartier-watches-for-executives/1f14bcb9-6eb4-4e79-a853-feeee77f7e8b Australia Post spent $12,000 on Cartier watches for executives, Senate estimates hears

User avatar by • Community Member
  • 797 Views
  • 24 replies
  • 0 Helpful

item to VIC possibly missing?

arrrghh!! items sent letter rate (no tracking) to VIC 3rd week of sept. just heard not turned up.other than suggesting buyer checks with their local post office if it happens to be waiting there for them, is there anything else I can suggest? geeze w...

How to cancel a sale.

I recently sold a DVD to a buyer in the US. She ordered it and paid for it straight away. I told her that the DVD was Region 4 (Australia) and wouldn't play on her American player. I refunded her payment on PayPal and thought I had cancelled it on eB...

A dispute against me via paypal for refund and the buyer get money back and keep the goods??

A buyer bought a skort from me. I have provided the measurement prior purchase and she made her decision to purchase the skort. Now she wants a refund because the skort doesn't fit her. I declined the return request on ebay after spoken to ebay agent...

New EBay Satchel

Hi there, Just wondering if any sellers are using the new eBay postal satchel - the white satchel with green eBay logo. Not loving the green logo. Or should I just stick to the usual white satchels?

Australia Post Dead Snail Mail, The Slowest in the World!

14 days later customer still waits for parcel, Very angry with your **bleep** service...This is not the first time either this is happening with many parcelsbloody get your company sorted, and stop telling lies about delivery times or dates ....#9979...

User avatar by • Community Member
  • 2252 Views
  • 19 replies
  • 0 Helpful

Unfairly treated INR case !

First item lost in post customer open INR case so posted a replacement tracked express uploaded tracking to ebay INR case (item delivered next day) Ebay refunded buyer full amout day after delivery ,so i appealed descision but recieved reply from eBa...

Labels

Featured Posts

Top