eBay Help
Selling
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Start a conversation

More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

Announcements

Click to read the latest Announcements from eBay!

The eBay for Business YouTube Channel

Visit the eBay for Business YouTube Channel for selling help and how-tos.

Everyone has a Thing

Let’s embrace the Things that fuel your passion for selling.

Play Pause

Forum Posts

Start a conversation

Unfair refunds

Hi all. Not sure whats going on at the moment. I have never had a dispute go to a case raised with ebay by the seller. This week i have had 5! Disputes are high becasause of Australia Posts incompetency. The cases that are being raised are all just g...

User avatar by • Community Member
  • 438 Views
  • 6 replies
  • 0 Helpful

Suspension of Economy Air options by Australia Post

I have been selling CDs for nearly 10 years on eBay. At the moment Economy Air has been suspended by Australia Post. If I try to post a CD in a padded envelope to an overseas buyer I am told at the post office that I have to send it as a parcel ($20+...

How to refunding part payment of an order

I need to refund part of an order for a buyer who decided they didnt want part of the order. I dont mind doing this but when I try to cancel and refund the one thing they dont want It comes up I have to refund all the order.

User avatar by • Community Member
  • 488 Views
  • 1 replies
  • 0 Helpful

Tips on how to save on postage costs

I'm sure this has been answered many times. We know the cost to send a standard letter is 60c at australia post and up to $2 for larger, thicker, heavier letters. But what if we were to send flat thin items such as DVDs inside a padded bag? Will this...

New to selling and need some help, please

Hi,Apologies for the long email but I'm hoping someone can help me or point me in the direction of whom to contact or where to go. This email is to gain help and provide feedback. I'm new to eBay, first listing July 2020. I have an online shop powere...

faulty item

Can somebody please advise me regarding an item I bought in May - a dash cam front & rear comera - the item is now faulty and doesnt work. I bought the correct sd card - the ones you should use for this kind of product. We have been in self isolation...

User avatar by • Community Member
  • 565 Views
  • 21 replies
  • 0 Helpful

Sellers Beware - Outrageous Estimated Delivery Date

This one takes the cake. Received an eBay message this afternoon at 4.12pm advising an Item I ordered has been sent and the Estimated delivery date is Thursday 8th October - MAGIC !! I don't usually take any notice of their messages regarding deliver...

How do I detect a scam on an offer?

I have an item for sale.An offer has been made.The purchasers profile says theyre in the United States, but the postal address given is in Australia.Ive given a quote for international postage.They still want my Paypal details.How can I tell if this ...

User avatar by • Community Member
  • 248 Views
  • 2 replies
  • 0 Helpful

Upoad Documents - I take it this page is a scam!

I received an invitation to register for managed payments "Found-in-australia, you’re invited to register for managed payments." I did not take up the invitation. I am now getting emails titled "REMINDER: You're required to register for managed payme...

Has anybody considered a class action against ebay?

Usual story, long time ebay seller increasingly frustrated with zero support and constantly having buyers do whatever they like with no repercussions. This has happened multiple times, probably 1 out of 100 sales involves some lunatic sending threate...

User avatar by • Community Member
  • 328 Views
  • 2 replies
  • 0 Helpful

Auspost eBay integration

Any one getting error on Auspost account when try to link ( disconnect / reconnect ) to eBay account ?

User avatar by • Community Member
  • 287 Views
  • 0 replies
  • 0 Helpful

Printing labels through AU Post

Since I have gone onto managed payments I have been printing all my postage labels through my AU Post account and have noticedin the last few days that the buyers email addresses are now being replaced by "ebay members" addresses.I can think of a few...

User avatar by • Community Member
  • 537 Views
  • 12 replies
  • 1 Helpful

Managed payments and ebay tax fee on each item

Just subbed to managed payments on my other account and i've discovered my fees are about 15.1% on a featured store for a $10 item with free postage. Ebay tax both your final value fee and 30 cent fee for 10%. All my items include free postage. If i ...

User avatar by • Community Member
  • 832 Views
  • 28 replies
  • 0 Helpful

Changes to Email Address Visibility on eBay

"To protect all our customers’ privacy and combat spam and phishing attacks, we’ll show most buyers and sellers an alias email address for each other on eBay orders. This is a global change that will apply to a majority of eBay’s sites. Starting in m...

Labels

Featured Posts

Top