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I found out the hard way - a warning to other sellers

I will try and keep this as brief as I can: On the 12th Jan, I attempted a 'bulk edit' on my listings to change my blurb in the DESCRIPTION of my listings....I wanted to change from 'fill a 500g envelope for $4" >> 'fill a 500g envelope for $5' (I wo...

User avatar by • Community Member
  • 807 Views
  • 8 replies
  • 0 Helpful

Ebay not respecting covid times postage issues

Hello, As a regualr seller i have had a heap of issues with the postage during covid.Most customer understand but one requested a full refund and seriouly ebay were so quick to refund and close the case now obviosuly the item has arrived and I am lef...

International large letter changed

Australia Post has changed their rules for large letters sent from Australia overseas - they now require us to pay parcel rates for even the smallest items (like a keyring, or pendant). Parcel rates are over AU$12 instead of the $3.20 effectively clo...

User avatar by • Community Member
  • 465 Views
  • 8 replies
  • 0 Helpful

Beware scam phone calls supposedly from eBay customer support

Hi everyone - I received a telephone call this morning supposedly from eBay customer support. They informed me that 1 of my orders from 3 March has been returned to eBay head Office Sydney. I have just spent the past 2 hours going through all my sale...

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  • 14952 Views
  • 32 replies
  • 1 Helpful

buyer makes a claim

i have a buyer who has made a claim the item he recieved is different to what advertisedof course this is not true he recieved the item last thursday and took a week to complain? if i had recieved an expensive pur that was different when i opened the...

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  • 564 Views
  • 10 replies
  • 0 Helpful

Sellers!! Check your banking institution for International Fees for paying ebay monthly Seller fees!

Hi all,just a 'heads up' for everyone... My ebay seller fees are paid monthly via Paypal - drawn from my CBA credit card if insufficient paypal funds are available.I was checking my CBA netbank & noticed that an 'International Fee' of 3% was charged ...

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  • 21588 Views
  • 49 replies
  • 2 Helpful

Free postage that isn't

I have just sold two items but been informed that the buyer had gotten the impression that the postage was free. I am certain I specified postage but only local pickup was listed.

User avatar by • Community Member
  • 267 Views
  • 3 replies
  • 0 Helpful

Ripped Off Fraudulent claim

Just Sold an item and posted it the same day to meet my Ebay requirements only to get a message stating the buyer did not authorize the transaction.I messaged the buyer to confirm and they told me it was a member of the household who purchased it .It...

eBay to Change Seller Listing Experience

https://www.ecommercebytes.com/2021/01/19/ebay-to-change-seller-listing-experience/ I wonder if this is why all our 'portrait' thumbnail photos in stores are carp at the moment??

User avatar by • Community Member
  • 253 Views
  • 0 replies
  • 0 Helpful

Resolved! AusPost refunded buyer... who refunds seller

G'day all.Long time (occasional) seller, first time poster & problem. I sold an item a few weeks ago, and posted via Australia Post (purchased via EBay 'Print Postage') which includes Tracking and Insurance upto $100. The Buyer paid $39.99 + $15.35 p...

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  • 661 Views
  • 4 replies
  • 0 Helpful

Scam Listings

I have noticed an increased number of very obvious scam listings of late in some of the categories on eBay I follow.To the experienced eye they are obviously a scam, but it could also be very easilly to get fooled.For example, 1 oz gold bullion bars ...

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