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QR Codes

I received an email from EBay telling me to add tracking numbers, but i do! The problem is I have to do it manually as Australia post only uses QR codes for tracking numbers, why can't we scan QR codes in eBay?

Switching to classic site in chrome

I am trying to relist some unsold items, but cannot work out how to switch to the classic site format in order to do so. Any suggestions?

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  • 8836 Views
  • 9 replies
  • 3 Helpful

why are some buyers unable to complete checkout

I have recently had two messages within an hour from buyers unable to complete the checkout. process due to failure t process payment. I tried myself and the purchase was good until the final step when the payment was unable to be processed. I used a...

User avatar by Community Member
  • 226 Views
  • 1 replies
  • 1 Helpful

Refund to buyer due to item not in stock

Hello i have tried issuing a refund to a buyer due to being out of stock. However when the transaction is cancelled through ebay, paypal tried withdrawing the money from my bank account which at the time didn't have enough funds. My account now has e...

User avatar by Community Member
  • 286 Views
  • 2 replies
  • 0 Helpful

Ebay claims a valid tracking number is invalid???

A buyer opened an item not received case. Ebay gives me three options of how to respond, the first one being to add a tracking number. I had already added a tracking number after posting the item. When I try to add the number as a response option, eb...

User avatar by Community Member
  • 1917 Views
  • 12 replies
  • 0 Helpful

Negative feedback

I thought I would give selling ago. Was selling on Facebook alot. I follow the rules really packed well. Put everything in description correctly. I sold a coin. No where did it say comes with certificate. Buyer messages saying has none to send to him...

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  • 760 Views
  • 12 replies
  • 0 Helpful

How much ebay charge to post item less than 100g within australia?

Recently, I post an item through the Australian Post Office. The item weight was 2.83g and dimension 7.19 x 4.16 x 3.28 cm. I put this item on eBay with free postage. I packed item with my own packaging and print label from eBay which has got trackin...

User avatar by Community Member
  • 216 Views
  • 1 replies
  • 0 Helpful

Sold item not collected from post office (buyer ghosting)

Hello everyone, So I sold an item (N64 console with box and everything) with signature post and it has been awaiting at the buyers local post office for 2 weeks now. I have sent at least 4 or 5 message to the buyer informing of this but have recieved...

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  • 615 Views
  • 10 replies
  • 0 Helpful

Afterpay as payment option

A buyer has just asked me to 'activate afterpay' as a payment option on my auction listing. From what I can see I can't activate it and it just applies automatically (I'm not selling an exempt item). I.E I don't opt in or out to afterpay as a payment...

Resolved! eBay lost its roots

eBay grew up out of individuals buying and selling. Seems like it’s now only a place for businesses.Tried to list a few household items like I have done intermittently. But was told I can only sell $10 worth.I have no intention to sell a few things e...