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Resolved! Buyer chose eBay PostageLabel with a PO Box address in Australia

A buyer with a PO Box address just chose eBay postage label at checkout. Sendle will not deliver to PO Boxes. I am only able to select Australia post at the higher postage cost for the address supplied.So I have to cancel the order and ask the seller...

User avatar by • Community Member
  • 814 Views
  • 19 replies
  • 0 Helpful

Is Ebay no longer collecting UK VAT at checkout?

For the last couple of years, Ebay has always added VAT/customs charges to sales from the UK. But the last few sales I've had only have item and shipping costs (apart from one to Northern Ireland). These are items from low value to a couple of hundre...

Australia TGA compliance

Anyone out there know a lot about e bay. Particularly about e bay TGA compliance regs. Trying to sell imported goods and am getting hit with road blocks. However it seems similar products are being sold with no problem .

Buyer has paid for freight but then opted to collect goods

An item was sold with the option of local pick-up or postage. The buyer paid for postage then decided to collect the item. I was unaware that I needed a QR Code or pin and handed over the goods thinking that I just select in the listing that the good...

User avatar by • Community Member
  • 313 Views
  • 3 replies
  • 0 Helpful

Feedback for cancelled sales

A heads up. I, like most, was under the impression that feedback could not be left for cancelled items. I received (positive) feedback today for an item cancelled at buyer's request 5 minutes after non-sale. So, if you check your feedback, ensure neg...

ebay is awful

Firstly, what is with them now charging sellers a fee when a buyer doesn’t pay for the item? Secondly, I need to refund a buyer to combine postage and Ebay doesn’t refund fees on the postage, Ebay tells me to avoid this I should refund postage fee LE...

Non paying buyers

Has anyone noticed an increase in non payments recently? I'm not a shop (I feel for you guys) and only post things to sell every now and then, but lately I've been running at about 60% of buyers not paying. Even one buyer I was speaking to for 2 days...

User avatar by • Community Member
  • 361 Views
  • 10 replies
  • 0 Helpful

Printed Postage Labels have changed

I have been printing my own Postage Labels for years. They were always in black. Yesterday I printed two, and they both have a red bar at the top and no longer do they have "signature required" printed on them. Scanning the barcode shows they do inde...

Has anyone sued ebay Australia? How did it go?

I cannot cope with ebay and trying to find a soloution, my mental health is not good.I sold an antique French doll to a USA Buyer, it got $1800, ebay said they wouldn’t release the funds until the doll was delivered so I had to borrow the money to po...

User avatar by • Community Member
  • 599 Views
  • 10 replies
  • 0 Helpful

Change of Mind Returns

When setting up return conditions on a listing, how do you distinguish between change of mind returns from other returns. I only see the option "returns accepted" wirth a yes/no option. How do you accept other returns but not change of mind returns? ...

User avatar by • Community Member
  • 4014 Views
  • 9 replies
  • 0 Helpful

Postage costs

Someone has bought my item but postage costs needed to be confirmed. The amount they paid for postage was incorrect and it will be additional money. How can they pay the difference

User avatar by • Community Member
  • 1173 Views
  • 8 replies
  • 0 Helpful

applying discount

A buyer has brought 7 items so will send in 1 box but cannot apply a discount for reduced postage as I had items with free postage, how can I sort this out

User avatar by • Community Member
  • 348 Views
  • 10 replies
  • 0 Helpful
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