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Forum Posts
Resolved! ebay refund a buyer when tracking showing delivered
Can anybody tell me how to contact ebay customer service as a seller? It was pretty easy to chat their agent or call them couple of years ago, but now it's impossible to find any contact method to ebay customer service as a seller. They only take you...
Wrong payout amounts
G'day 2 sold items underpaid into my bank
Delete a listing
How do I delete an ebay listing that I no longer want to sell?
Buyer refused delivery and does not reply to messages
Hi everyone I recently sold an item (appliance part) on ebay for a little over $100 /$15 post, sent in an australia post flat rate express satchel with tracking of course, I sell these parts all the time and have sold a lot of them, very rarely have ...
Help! How do give a discount on an invoice?
Ok, I've been here for yonks but I have rarely needed to offer a discount because a buyer has overpay on postage. Confused? A buyer contacted me to say he was bidding on multiple items. I said that's fine, thinking he understood it would be calculate...
Resolved! Installments on invoice
Morning - a buyer won an auction and didn’t pay straight away. I sent them a reminder and they have asked if they can pay in the installments. If I create and send them an invoice through eBay do they have to pay that in one lump sum?cheers anthony
paying for an accepted offer
When does the buyer pay if I accept a "Best Offer"?
Buyer claims to not have received item and got refunded by eBay (untracked item)
Hello, As the title mentions, a buyer purchased an item which is not given a tracking number as it is financially not efficient to do . I understand this is something difficult to fix because it is not tracked however I wanted to inform everyone that...
Having fees cancelled on compassionate grounds
My son used my account to sell a pokemon card. I've never sold anything on ebay, and had no intention to ever sell on ebay. My son, however, found a way, and now because I have no idea of the selling process I've somehow racked up a bill even though ...
Problem selling to the US
Well I decided now Australia post has the new ZONOS aggrement that I would start selling ang to the US. The problem is when I lokk at my sales and select postage to the US I see: Now this is not correct as I pay the tariff and duties and there is no ...
Seller wants to mark item as received by customer , when no tracking was used .
How to mark an item as received by a customer . When no tracking was used , but the item was received by customer .
Resolved! Changing International postage
Hi ALL,I have 9000 books listed and need to change posting policy on all books.I dont want to sell internationaly but I cant seem to change this using bulk editing.Can anyone offer adviceThanksJeff
A buyer does not respond to my messages
I posted my first item for sale on eBay & on 8/9/25 eBay notified me it had sold with a link to contact the buyer.Despite a few messages, the buyer has not responded. I assumed that the sale had fallen through. Today I got an email from eBay to say m...
Resolved! My item for sale showing all sorts of payment methods when all I want is PayPal
It's been 10 years since I've sold on eBay. Just listed my first item since then, today. I notice that the payment options listed are many.PayPal, G Pay, Visa, Mastercard, Diners, After pay, Zip How do I get my listing to list ONLY PayPal? Have thing...
Request for Refund of Unused Shipping Label Fee
Dear eBay Support, I am writing to request a refund for a shipping label fee that was charged to my account. I downloaded the label but did not use it, and the package was never shipped with this labe
