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capgun sale policy

just had a listing for a toy cap gun removed by ebay as violation of policyincluding one that I used the "have one to sell sell it yourself " link from an active listing for a very similar cap gunif searching for cap gun on ebay there are over 1000 a...

Fraught returns

This is a good one. My buyer requested a return, but because she didn't want to pay for return postage, she claimed the item was not as described. Since eBay as a rule sides with buyers, I didn't bother to contest the return and let eBay send buyer a...

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  • 1004 Views
  • 6 replies
  • 0 Helpful

Negative feedback for person that didn’t pay

How can I leave a negative feedback for the person that didn’t pay for our CJ asked item or respond to requests .I only have a positive feedback box to select u see the feedback option .Thanks

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  • 180 Views
  • 5 replies
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Postage not added to account now in arrears

Hi postage has been calulated as unpaid I know others have received the email refering to this 'A list of about 10 has been added to my payment history as negatives, Does anybody know how they will be charges/deduct from bank ! Tried to contact Ebay ...

Just got kicked in the teeth

There's no greater feeling than paying it forward. I love seeing the reaction at the supermarket from that elderly couple struggling with their cart, or the mum struggling with her kids throwing a tantrum, when the checkout operator tells them it's a...

The new authentication process

Its completely unfair that as a seller, we cannot turn off the mandatory "send to the authenticator" thing that eBay now enforces! I never sell fakes, my customers know this. If it was fake, PayPal would cover them and make me give the refund. Now th...

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  • 217 Views
  • 3 replies
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Resolved! Item not as described case

I am arranging a return with a buyer for an item that was damaged in transit. The buyer has also lodged an ' item not as described' case because the item was damaged. Um if the item was damaged in transit of course it's not going to look the same as ...