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negative feedback due to lost of the parcel

I receive quite a few negative feedback because the buyer told me they did not recieve their parcel while the system shows delivered.What should i do for these? i then got bad and angry feedback and sometime, the buyer asked me to refund. I lost mone...

People who continually bid but don't pay

I've just had a bidder who didn't end up paying. When I looked at their feedback, there were at least 7 negative reviews for the same reason, but all were listed as positive feedback as there mustn't be anywhere to note negative feedback if they don'...

User avatar by • Community Member
  • 179 Views
  • 3 replies
  • 0 Helpful

Help with postage rate table zones

I am having issues with setting up a postage rate table for a door-to-door courier. the main issue I am having is that some postcodes in Greater Melbourne are a cheap rate via courier, but other are classified as regional and are charged an extra sur...

User avatar by • Community Member
  • 1019 Views
  • 8 replies
  • 0 Helpful

Resolved! Bulk edit listings to switch from Auction to Fixed Price.

I am considering changing a large number of listings (400+) from Auction to Fixed Price. Can I do this via Bulk Edit and if so do I have to enter individual Fixed Price amounts or can I elect to have the Starting Bid become the Fixed Price fo all lis...

Payouts

Unable to delete an old closed bank account when entering a new bank account, at the end of the process I'm asked for the full account number of the account which no longer exists so the process goes into error, how can I fix this? I would like to ge...

User avatar by • Community Member
  • 523 Views
  • 3 replies
  • 0 Helpful

Ebay removing original items as counterfeits

They're at it again. This time they so far removed over 30 of my used tapes, video tapes, etc. All with clean labels, no mention of any artist or music what so ever. Provably original Japan tapes, Ebay claims they're counterfeit.I think I know the ca...

User avatar by • Community Member
  • 485 Views
  • 8 replies
  • 0 Helpful

Can my brand register on ebay?

Hi, I recently registered my brand with IP Australia, and it has been approved. I would like to sell my product under my brand (trademark), but I can't find how to register my brand on eBay. Does anyone have any ideas?

Resolved! New tracking numbers with Australia Post

Does anyone [ who uses satchels ] know a way to enter the new Australia Post satchel tracking numbers...They are incredibly long, they have a QR code which is helpful once in the hands of AU post but personally to enter them one by one is not exactly...

User avatar by • Community Member
  • 9340 Views
  • 17 replies
  • 0 Helpful

advanced ads

How do I view orders that are advertised out of Premium?

User avatar by • Community Member
  • 178 Views
  • 1 replies
  • 0 Helpful

Sendle - Feedback Please

I see eBay is promoting Sendle with a new banner ad - they apparently pickup from your home, delivery times seem okay and their prices are better than Aust Post. Before using them I'd appreciate any feedback from those who have used them. Thanks

User avatar by • Community Member
  • 4117 Views
  • 40 replies
  • 0 Helpful
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