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Resolved! Buyer says items missing from parcel which were definitly in ther What protection does a seller have

A box of dolls & accessories. Original baby born items and some none original. All the original baby born stuff has gone.. so she says. We have had communication but now she is asking to return. I know the buyer is lying . Do sellers have some sort o...

Book Returned to Sender

Hello All, I was wondering if someone on this community board could assist me. I sold a book to a customer and after more than a month book was returned to sender. The book was sold at a substantial amount and I am gutted that the buyer didnt receive...

Printing Address Labels Question

Hi, I'm looking for an efficient way to print address labels (not postage labels) on a Brother Ql810w printer. Currently I'm copying and pasteing addresses individually into a cell in Google Sheets, then cut n paste each name, street address and subu...

privacy contract agreement with 3rd party

hi. im going to start dropshipping and i need to have a contractual agreement with my supplier about not sharing the buyers information. does anyone know what to do? do i just write it down and they agree to it? thankyou

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  • 32 replies
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Resolved! Is it safe to share my bank customer ID and password with eBay?

As eBay sellers you've all received the "Getting paid on eBay has changed" email from ebay and tried to set up payment through Payout settings. To create payment account you need to ad your bank, eBay asked meto use my customer ID and password. My qu...

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  • 8467 Views
  • 52 replies
  • 2 Helpful

Resolved! Find date when item was listed

When doing research on items to sell, is it possible to find the date the seller listed their item? If there is only one other seller trying to sell said item, you would have to wonder how long it has been up for & then make a decision as to whether ...

Deleted items

I accidentally deleted items from my "Manage Scheduled listings".Is there any way I can restore them or even find out what items I deleted?

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  • 309 Views
  • 1 replies
  • 0 Helpful

Editing shipping policies

I recently opened a new eBay account. After a month or so I just happened to check my shipping policies and found all of them showed Flat Rate for intenational sales. With my original account I do not remember setting policies (this was many years ag...

User avatar by • Community Member
  • 141 Views
  • 0 replies
  • 0 Helpful

Resolved! Buyer not responding to messages

I sell personalised items 9on a different ID) and 99% of the time buyers will leave a note at checkout, or send me a message with the name required. I have recently had 2 buyers who haven't given me any notice of what name they require. I have messag...

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  • 685 Views
  • 12 replies
  • 0 Helpful

Packages lost by destination country postal service

Hi everyone, Australian seller here. I sold an item to a buyer in the US on 19 December, posted it the same day and uploaded tracking. Tracking info says delivery was attempted on 4 January, but was unsuccessful due to the business being closed. Trac...

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  • 142 Views
  • 2 replies
  • 0 Helpful

invoice

someone asked me to invoice them. I went to help and followed their instructions, but the tab I needed wasn't there.so 1. do people have to commit to buy before I can send an invoice 2. if they want to buy two items and I want to combine and post tog...

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  • 236 Views
  • 1 replies
  • 0 Helpful

‘Send offer’ just says 0 US dollars

I press ‘send offer’ for items I’m selling, I enter an amount; then on next page it says it is going to send US 0 dollars offer to watchers. Keeps doing this, why I can send offers anymore?

Pricing for sending books via DHL Globalmail Packet

I saw a thread here earlier recommending DHL Globalmail Packet as a way to send books overseas for a price cheaper than Aus Post. DHL Globalmail Packet Plus offers signature on delivery.Is anyone actually using either of these services ? And what doe...

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  • 112 Views
  • 1 replies
  • 0 Helpful

Australia Post extra cover not available

Has anyone else noticed whenever you sell something with a discounted shipping label through eBay you can no longer add extra cover once the item is over a certain size? It is just greyed out unless it's a physically small item. This seems like a stu...

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  • 152 Views
  • 2 replies
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Anyone else having problems with ebay calling back

I am posting this under recent news too as MAYBE EBAY WILL NOTICE. Anyone else having problems wih ebay calling you back? I have just been on the phone for over an hour after they phoned me back waiting for them to pick up, after being told I would b...

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