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Seller Centre has answers you can trust for all your selling questions.

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Using money in account to pay for items

Hello, may I ask if I sell something and I have money in my eBay account how is it possible to use these funds to pay for a purchase instead of having to pay from my credit card? Thank you

I cannot change the bank details on ebay

Hello, I want to change my bank details but I am unable to as I do not have the details of the bank account listed on ebay account as it was taken off, I cant add a new account until I have the details of my old account and I am waiting to get paid, ...

User avatar by • Community Member
  • 548 Views
  • 6 replies
  • 0 Helpful

Photos in message dont get sent to potential buyer

A buyer has requested a couple of pic of the surface mirrors in an item I have for sale as its too far for them to come just to inspect. I took a few photos, load them into the message (I see them in the thumnails) & then send but photos never attach...

User avatar by • Community Member
  • 131 Views
  • 2 replies
  • 0 Helpful

Resolved! Legitimate buyer

Hi. How do i check if a buyer is legitimate. I have accepted offer and now awaiting payment. I do not want to pass on details unless i know for sure.. thanks

User avatar by • Community Member
  • 493 Views
  • 6 replies
  • 0 Helpful

Resolved! Tracked items payment on hold

As of last week Ebay started putting payment holds on all my tracked item sales until tracking is updated and scanned through the system. I called Ebay as to why because my tracking performance is 100% and the tracking is inconvenient. Ebay advised t...

User avatar by • Community Member
  • 729 Views
  • 19 replies
  • 0 Helpful

Payments on Hold.

Ebay should have a tab that indicates that item was received. then to release funds that are on hold.Items could have been picked up or dropped off.

User avatar by • Community Member
  • 251 Views
  • 7 replies
  • 0 Helpful

Resolved! Item shows as paid when it is still unpaid.

A repeat buyer has questioned why his purchases are marked as paid when he hasn’t finalised the transaction yet. I can see that eBay has taken final fees but there is not record of payment. How can I alter the payment status of an item?

User avatar by • Community Member
  • 99 Views
  • 1 replies
  • 0 Helpful

Postage Rate Tables and Australia Post

I have seen the recent changes to the Postage Rate Tables and thought it would be a great improvement, however it does not seem to be compatibe with the current Australia Post pricing structure. AP pricing is a base rate of $22.85 for parcles over 5K...

User avatar by • Community Member
  • 286 Views
  • 4 replies
  • 0 Helpful

Free Postage Lables x 10

Hello I have been given 10 free postage labels but how do I access them?When I print a label I am still charged. Does anybody have any ideas or the same problem ?cheers

Processed option

Can ebay please add a processed option on the more actions tab on orders page. It would be helpful as a seller to acknowledge that I may have prepared the order but not posted it off as yet. Also have the mark as sent option so that I can mark as sen...

User avatar by • Community Member
  • 187 Views
  • 2 replies
  • 0 Helpful

Anyone thinking of using Sendle, Beware

I will never use them again. I didn't' realise 'Couriers Please' was one of their Carriers before it was too late. That Company alone would have to be one of the WORST on the Planet. Lucky if anything turns up within the timeframe specified, if at al...

User avatar by • Community Member
  • 1106 Views
  • 11 replies
  • 0 Helpful

Seller beware ebay trick to please customer and really **bleep** me off

I have recently receive an order for some bulk items, customer choose express post and only pay for $4 for express post, i was shocked and call customer immediately to clarify the situation, postage is FREE for regular post not express post and custo...

Marketing discount

It says they will be added when they qualify???

User avatar by • Community Member
  • 169 Views
  • 3 replies
  • 0 Helpful

Why I rarely sell on ebay any more.

I just sold an item on ebay for $150 and ebay I am only getting $127 for it. There is remorseful buying, now I have remorseful selling. Back to Facebook marketplace. I don't know why I tried ebay again after being away for months. What a sad system. ...

User avatar by • Community Member
  • 233 Views
  • 4 replies
  • 0 Helpful
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