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Feedback for cancelled sales

A heads up. I, like most, was under the impression that feedback could not be left for cancelled items. I received (positive) feedback today for an item cancelled at buyer's request 5 minutes after non-sale. So, if you check your feedback, ensure neg...

ebay is awful

Firstly, what is with them now charging sellers a fee when a buyer doesn’t pay for the item? Secondly, I need to refund a buyer to combine postage and Ebay doesn’t refund fees on the postage, Ebay tells me to avoid this I should refund postage fee LE...

Non paying buyers

Has anyone noticed an increase in non payments recently? I'm not a shop (I feel for you guys) and only post things to sell every now and then, but lately I've been running at about 60% of buyers not paying. Even one buyer I was speaking to for 2 days...

User avatar by • Community Member
  • 380 Views
  • 10 replies
  • 0 Helpful

Printed Postage Labels have changed

I have been printing my own Postage Labels for years. They were always in black. Yesterday I printed two, and they both have a red bar at the top and no longer do they have "signature required" printed on them. Scanning the barcode shows they do inde...

Has anyone sued ebay Australia? How did it go?

I cannot cope with ebay and trying to find a soloution, my mental health is not good.I sold an antique French doll to a USA Buyer, it got $1800, ebay said they wouldn’t release the funds until the doll was delivered so I had to borrow the money to po...

User avatar by • Community Member
  • 618 Views
  • 10 replies
  • 0 Helpful

Change of Mind Returns

When setting up return conditions on a listing, how do you distinguish between change of mind returns from other returns. I only see the option "returns accepted" wirth a yes/no option. How do you accept other returns but not change of mind returns? ...

User avatar by • Community Member
  • 4172 Views
  • 9 replies
  • 0 Helpful

Postage costs

Someone has bought my item but postage costs needed to be confirmed. The amount they paid for postage was incorrect and it will be additional money. How can they pay the difference

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  • 1234 Views
  • 8 replies
  • 0 Helpful

applying discount

A buyer has brought 7 items so will send in 1 box but cannot apply a discount for reduced postage as I had items with free postage, how can I sort this out

User avatar by • Community Member
  • 410 Views
  • 10 replies
  • 0 Helpful

capgun sale policy

just had a listing for a toy cap gun removed by ebay as violation of policyincluding one that I used the "have one to sell sell it yourself " link from an active listing for a very similar cap gunif searching for cap gun on ebay there are over 1000 a...

Fraught returns

This is a good one. My buyer requested a return, but because she didn't want to pay for return postage, she claimed the item was not as described. Since eBay as a rule sides with buyers, I didn't bother to contest the return and let eBay send buyer a...

User avatar by • Community Member
  • 1057 Views
  • 6 replies
  • 0 Helpful
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