eBay

Person who bought an item from me on eBay is re-selling the item using my pictures. Is that allowed?

buyer wants a refund on item after I’ve already sent it

A buyer who purchased one of my items messaged me saying they wish to cancel the order and get a refund as their son has purchased items via their eBay account without their permission. I’ve already sent the item with tracking included. How do I go a...

Sold electronics to happy buyer. Buyer discovers item is now on sale elsewhere and wants refund?

Not sure what to do here as it seems like eBay is all about favoring the buyer in almost every situation. I sold a smartphone brand new to a buyer just a couple of days ago. The handset was new, comes with proof of purchase/warranty, is factory seale...

Sell to a specific buyer

Hi Everyone,Many moons ago I bought some prepaid satchels of a seller who must have had a ebay store as they had all manner of satchels and post items.Not sure if I bid or the bundle was a buy it now or I inquired about a different bundle than the on...

INAD - four months after sale.

I received an email from Paypal two days ago which stated that: "A buyer has sent you a message regarding the payment that was made to you on 16 July 2020. The buyer indicated that the item received is different from your original description. Please...

I received negative feedback for a transaction that never happened.

Its pretty simple, or so you'd think. The winning bidder didnt pay me via the method that was stated in the Description, he used PayPal. My Paypal wasnt up and running properly yet, and after some 10 days of his shennanigans, i had to cancel the tran...

eBay Postage Label Printing Bug - "Error creating label: Changes to the buyers address..."

Last night I encountered the following error message when trying to print an AP label through eBay's online interface: "Error creating label: Changes to the buyers address are not permitted for services paid by monthly invoice, please restore the ori...

Click & Collect - Some help please - other couriers & labels

Greetings,I am having some issues getting my head around click & collect and would appreciate some guidance if possible.A large part of the items that I offer meet the dimension & weight guidelines, so no issue there. I used click and collect some mo...

"Sell your old Phone or Console free from selling fees" promo. Have just been charged selling fees!

Sell your old Phone or Console free from selling feesPay no selling fees on your sale & get 10% back as a voucher for a Phone or Console upgrade. Got this offer and sold my phone. Now I take it to understand that selling fees means listing fees and f...

International postage. Anybody using Standard for their sales?

Hi.I have been offering Express only for my international sales since April. This has been for the obvious reason of lengthy delivery times.The side effect has been a sharp drop in the number of such sales, due to the cost. Has anyone have a good ide...

Get More Traffic for our items

Hi ebay. How can we get more traffic to our selling items ? 

It used to be that you listed an item and you got 8 free relists. Has that now changed?

It used to be you got 40 free listings a month, when you posted an item you would get 8 automatic relistings if it did not sell, the 9th time you would have to relist and either pay or use a free listing if you had any left. Has this changed?I notice...