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Buyer Making False Claim

I recently sold an item that was listed with a photograph and a description. The buyer requested a refund as the item did not match another item in her possession - so essentially a change of mind.I declined, referred to my returns policy as well as ...

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  • 1048 Views
  • 8 replies
  • 0 Helpful

Mandatory negative feedback for non-paying buyers

Hi, Rant commencing. I am so incredibly sick of buyers who don't pay and don't communicate in any way and don't respond to any attempts to help them or get answers. Does anyone else think eBay needs to revisit their stance on no negative feedback on ...

Refund from buyer because items arrived broken.

I have received a request from buyer in China for full refund of postage,items and duties. The buyer claims the items arrived broken and also cut his finger when unpacking. For my part the items were extremely well packed. The common thread in all my...

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  • 542 Views
  • 5 replies
  • 0 Helpful

International postage

For the last two days I have been unable to post international parcels from my local country SA post office, including UK, US and other parts of Europe. I have not found any information online regarding this ban. Is anyone else experiencing this?

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  • 638 Views
  • 12 replies
  • 0 Helpful

Google Play Gift Card Scam

Just wanted to warn other sellers about a scam where a buyer makes an offer on an item you are selling, then asks you to contact them outside ebay because they have questions regarding the item or transaction. In my case, they requested I buy a Googl...

Cant view current balance or invoices

No matter what i do i cant view my current fee balance or any invoices. I use an android device and everytime i go to classic site it switches to mobile. I havent been able to view my invoice breakdowns for months but i could still see my current fee...

Why do sellers have to put up with 30 days returns?

How long are we sellers going to put up with the eBay? They tell us when to wake up,go to bed, when to eat,go to toilet,& continue to make changes to our original agreement at their whim,to make themselves look the protectors of the buyers. In doing ...

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  • 561 Views
  • 13 replies
  • 0 Helpful