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Why does Ebay allow this? Automatically Return Process

Two weeks ago I see the "You accepted a return" huh? what? no I didn't. Anyway the buyer acussed me of selling him a defective video card and put in a return claim which was automatically accepted. After closely examined the photo I noticed the 2 bot...

Claim.png RtnDownloadFile1.png 1.png 2.png
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  • 2101 Views
  • 47 replies
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BIN’s - time format - free listings ?

Good morning all, I hope this finds you all healthy and happy . A few of us ‘ole soaks’ got a wee bit adventurous with some lovely Banrock Station far too late last night - the fuzzy wuzzies are just starting to clear a bit. Ah! The things you’ll do ...

Combined postage on app

I get messages all the time from buyers who cannot access combined postage usage the app. I tried it myself and I couldn't seem to get it to work. What's the trick?

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  • 558 Views
  • 7 replies
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Buyer wants refund because he cant work it out

Buyer Has Stuffed up the programs on a xbox 360 RGH plus can't work out how to use it.Now he is threating me with Ebay if i dont give him a refund.Need advice on how to handle this buyer.

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  • 443 Views
  • 3 replies
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Blocking buyers with high chargeback and return rates

Is there any way to ascertain a buyer's history of chargebacks or returns (e.g. % of transactions) and to block buyers on that basis? E.g. I would like to block any buyer who has >2% of their transactions end in a chargeback or return.

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  • 399 Views
  • 4 replies
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$3.85 Auction list fees?

I have an Ebay store and have not used all of my 1,500 listings for the month. However, when I try to list an auction, it says at the bottom that I would be charged $3.85 listing fees. The category I want to list in is Basketball Trading Cards. Most ...

User avatar by Community Member
  • 374 Views
  • 2 replies
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Ebay Sync International Postage

It appears that this is simply not supported, but it's a fairly basic and crucial feature (about 30% of my customers are overseas). Are there any workarounds or can this be implemented asap?

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  • 281 Views
  • 1 replies
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API Checkout Issues

Have had issues with items being purchased by someone, but the item then does not appear in the buyer's cart. When I search for the item, I can see it on ebay, but there is no option to purchase the item. On my site, it has the quantity as -1. Clearl...

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  • 243 Views
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Resolved! Is it my imagination pr is there something strange about this person's auctions?

I'm not sure if I'm allowed to put someone's ID here. Let me know if it's OK. I was participating in an auction and decided to leave it the last minute to place a bet. The didn't have quite as much to place the bid as it went over my maximum bid. It ...

Question on Post flat rate

Hi - I obviously havent sold in a while. When checking my sale the flat rate offer popped up that I haven't dealt with before. If you take the option for the flat rate with Aust post & print out the label do you just box the item (shoes) & attach lab...

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  • 4 replies
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At my wits' end with this buyer

This is more me letting off steam than anything else. Had a buyer purchase 4 items from me back in July using account #1. Paid with e-cheques (always pays for each item separately). E-cheques cleared. No problems. The same buyer bought 2 more items f...

Re buyer return item not as described * error in subtitle only ..but read the small print below .

Hi i have had a customer from hell ! I sold a genuine victorian garnet brooch extremely cheaply and got a nasty horrid message from her today she has applied for a RETURN and i agreed and her reason was not as described as the gold filled chain wasnt...