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cancelled transactions ?

just got the message from ebay about protecting my selling account.They upgraded my stars etcLooking down my dashboard it says 0.53% of my transactions had defects.Hey, what defects???Then i notice cancelled transactions = 0.53%So because 2 buyers pu...

User avatar by • Community Member
  • 1848 Views
  • 19 replies
  • 0 Helpful

Resolved! Your First Transaction Defect

I have just received message from eBay "you've Received Your First Transaction Defect", but when I go to my dashboard everything is 0%, and feedback 100% wth full stars. I have never cancelled a transaction, nobody has opened dispute against me. So w...

User avatar by • Community Member
  • 694 Views
  • 5 replies
  • 1 Helpful

buyers and messages

2 cases, 1 buyer? says my price too high but if a agree to a lower price (his price) he will buy 'straight away'so as his price was lower than i really wanted i decided i'd accept, messaged him that it was ok and i would change the listing right away...

User avatar by • Community Member
  • 755 Views
  • 13 replies
  • 1 Helpful

Resolved! Respond to customer feedback

Good afternoon all Can someone pls advise how I can respond to customer feedback. One in particular. No issues at all, so it’s all good. Thanks, Melina.

ebay plus

eBay plus has started to appear on my listings from today. Comments on blogs from US sellers suggest that returns have increased significantly under this program. I am looking for comments as to whether I should cease offering returns on my listings,...

Resolved! Not getting feedback what is the protocole

I have sold a few items recently - one was a 2nd chance offer that was snapped up very quickly. Items all posted by the following day/Monday in the case of a weekend sale. None have tracking as they were small items sent as a letter. The dates of pos...

User avatar by • Community Member
  • 736 Views
  • 13 replies
  • 0 Helpful

Can I bulk edit in the description area?

Hi, I will be activating holiday mode and also extending my posting time to 25 business days while I am away. I am not a big seller, I usually only get a couple of sales maybe every third week, but I would like to also have a message in the descripti...

Very slow sales last weekend of May

Although we've had a few big orders during the week (that saved the week) sales have been generally very slow for almost a week now. This last weekend was absolutely dead with a total of maybe 5 sales which is virtually unheard of. I think the last t...

eBay Guaranteed Delivery

What are everyones thoughts on eBay's new Guarenteed Delivery program? For those that don't know about it information is available here:https://sellercentre.ebay.com.au/content/ebay-guaranteed-delivery I have mixed feelings about it at the moment. I ...

Anyone else have problems with ebay / paypal when it comes to 'local pick up only' listings.

Copy of reply to account not paid email from ebay. Dear ebay, the reason my account payment was declined is because there were insufficient funds in that account because your partner, paypal, withheld buyer payments to me. These funds were withheld f...

Customs Forms - Price & Contents

Does everyone suffer this issue? So often after an international sale I receive a message thus , “Please mark as a gift and show value of $25.00” and this could be for an item anywhere up to about $500.00. I know a lot of sellers simply don’t respond...

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