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Having an issue with a buyer - what to do

Hello A customer purchased a leather jacket, she received the leather jacket and has messaged me saying that while she was happy with the jacket itself she believes it smells of perspiration. I know that this is not the case because it was dry cleane...

Ausatralian International postage error message

I am attempting to upload some new items from Turbolister but the following error message returns for all iems."Postage cost cannot be calculated when item is located outside US. Use flat rate postage"I am in Australia and on the Ebay Australia site....

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  • 536 Views
  • 4 replies
  • 0 Helpful

Resolved! eBay calculated my Postage wrong

I listed an item for international sale and eBay put a variable rate on the item. The item buyer was in the US.eBay estimated the shipping for the item to be AU $33.38.However, the Auspost website lists the item to cost $64.63. The buyer of course do...

User avatar by • Community Member
  • 2185 Views
  • 6 replies
  • 0 Helpful

Resolved! Font size

How do I make the font on ebay bigger?

User avatar by • Community Member
  • 1653 Views
  • 6 replies
  • 0 Helpful

New format and re-listing

So the new you beaut format - it seems that in the 'unsold' section , there now isn't any option to multiple re-lists. Is this correct or am I just not seeing it? TIA.

User avatar by • Community Member
  • 682 Views
  • 9 replies
  • 0 Helpful

Printing labels after postage increase

Postage costs are going up yet again from October 1st. The last time there was an increase, eBay Postage labels took a few days to be updated to the new price. As a result, I paid over the counter for each one, then manually uploaded tracking numbers...

Resolved! I am awaiting payment to my bank account for an item listed as sold (and paid for) some 60 days ago.

I am now choosing to go to eBay, as Paypal have given me 9 "boilerplate" similar, unsuitable answers. Only one reply hinted that I may have 2 accounts - news to me and there is only one of me. 1. Item sold more than 60 days ago and notification of pa...

User avatar by • Community Member
  • 701 Views
  • 8 replies
  • 0 Helpful

Australia Post Increase October 2018

Here is the link for the new Aust Post postage charges effective 1 October 2018 https://auspost.com.au/business/shipping/check-postage-costs/pricing-updates

Resolved! Site Preferences

Hi there. Im not able to access Site Preferences. Does anybody have an idea why not? Thank you

why am i banned indefinetly from selling on ebay

I recently moved house and I unfortunately was unable to send 5 items to customers as they were still in transit. I apologised to the customers and provided refunds. I have been an ebay customer since 2013 and had no problems before and have had no n...

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