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Forum Posts
Resolved! Why do all of my new listings automatically have a 5% discount offer to the buyer. I don't want this
All of my new listings offer a 5% discount but I have not set this up and cannot find where to get rid of it. There is nothing in Help or in the Community topics. When I preview my listing it doesnt show but after I have listed it, the 5% discount is...
Resolved! Usual time expected between selling and being paid
Hello again, Item sold on Saturday of the long weekend, I sent an invoice- there has been no contact from the seller at all. My idea/guess is that they are away. This set me thinking about what is the usual time between a sale and payment. I am unabl...
Does Ebay or Paypal actually look into accounts that make a lot of Paypal claims?
I sold a DVD to a buyer that put in a paypal claim immediately on the day it didn't arrive. The dvd was posted with standard post and I'm well aware thats the risk you take when sending without tracking. Anyway I have since refunded the buyer but I w...
Resolved! Unpaid Item Fee Credit
I had a non payment about 4 weeks ago. I opened it on day 4 and closed it on day 8. I just noticed under it the message said "the case was closed without payment and you didn't receive a final value fee credit". The sale was May 14, my billing cycle ...
New Seller Needing Feedback on My Items
Hi I am trying to open a side business by selling stuffs on eBay. I am selling engagement rings made with cubic zirconia (middle grade ~ with high enough shine and durability) and 925 silver coated with rhodium (to ensure its shine is long lasting an...
Maybe the admins in Ebay can post memo to all sellers about putting a return address on all the mail
When a seller posts the item to the buyer, there are quite a few sellers who do not put on any sender details on the envelope /small package, maybe Ebay could send a message to all sellers or be in the T/C's, it can save alot of hassell and return bu...
Had Message Offer from Ebay
I had an offer from Ebay offering a $30 voucher when I sell $100 worth of items. It is available until 22nd June. Has anyone else had this. Seems strange, are they haveing trouble getting buyers for Ebay. It wasnt an Email it was on one of my user na...
cancelled transactions ?
just got the message from ebay about protecting my selling account.They upgraded my stars etcLooking down my dashboard it says 0.53% of my transactions had defects.Hey, what defects???Then i notice cancelled transactions = 0.53%So because 2 buyers pu...
how can I seach past sales
Can anyone tell how to seach past sales please?
Resolved! Your First Transaction Defect
I have just received message from eBay "you've Received Your First Transaction Defect", but when I go to my dashboard everything is 0%, and feedback 100% wth full stars. I have never cancelled a transaction, nobody has opened dispute against me. So w...
My buyer is questioning the authenticity of perfume she purchased.
My buyer is questioning the authenticity of vintage perfume she purchased and would like a refund. I purchased the perfume from Myer originally, but no longer have the receipt to prove it. Although I know the top notes of a perfume can change over ti...
buyers and messages
2 cases, 1 buyer? says my price too high but if a agree to a lower price (his price) he will buy 'straight away'so as his price was lower than i really wanted i decided i'd accept, messaged him that it was ok and i would change the listing right away...
Resolved! Respond to customer feedback
Good afternoon all Can someone pls advise how I can respond to customer feedback. One in particular. No issues at all, so it’s all good. Thanks, Melina.
ebay plus
eBay plus has started to appear on my listings from today. Comments on blogs from US sellers suggest that returns have increased significantly under this program. I am looking for comments as to whether I should cease offering returns on my listings,...
Resolved! Not getting feedback what is the protocole
I have sold a few items recently - one was a 2nd chance offer that was snapped up very quickly. Items all posted by the following day/Monday in the case of a weekend sale. None have tracking as they were small items sent as a letter. The dates of pos...
