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Resolved! Respond to customer feedback

Good afternoon all Can someone pls advise how I can respond to customer feedback. One in particular. No issues at all, so it’s all good. Thanks, Melina.

ebay plus

eBay plus has started to appear on my listings from today. Comments on blogs from US sellers suggest that returns have increased significantly under this program. I am looking for comments as to whether I should cease offering returns on my listings,...

Resolved! Not getting feedback what is the protocole

I have sold a few items recently - one was a 2nd chance offer that was snapped up very quickly. Items all posted by the following day/Monday in the case of a weekend sale. None have tracking as they were small items sent as a letter. The dates of pos...

User avatar by • Community Member
  • 745 Views
  • 13 replies
  • 0 Helpful

Can I bulk edit in the description area?

Hi, I will be activating holiday mode and also extending my posting time to 25 business days while I am away. I am not a big seller, I usually only get a couple of sales maybe every third week, but I would like to also have a message in the descripti...

Very slow sales last weekend of May

Although we've had a few big orders during the week (that saved the week) sales have been generally very slow for almost a week now. This last weekend was absolutely dead with a total of maybe 5 sales which is virtually unheard of. I think the last t...

eBay Guaranteed Delivery

What are everyones thoughts on eBay's new Guarenteed Delivery program? For those that don't know about it information is available here:https://sellercentre.ebay.com.au/content/ebay-guaranteed-delivery I have mixed feelings about it at the moment. I ...

Anyone else have problems with ebay / paypal when it comes to 'local pick up only' listings.

Copy of reply to account not paid email from ebay. Dear ebay, the reason my account payment was declined is because there were insufficient funds in that account because your partner, paypal, withheld buyer payments to me. These funds were withheld f...

Customs Forms - Price & Contents

Does everyone suffer this issue? So often after an international sale I receive a message thus , “Please mark as a gift and show value of $25.00” and this could be for an item anywhere up to about $500.00. I know a lot of sellers simply don’t respond...

ebay messaging, has there been changes?

received a message from a potential buyer this morning asking why when i relisted one of my items i raised the price when i relisted it yesterday.when i try to reply telling him about ebays 'no fees' offer ending and that the increase in price was to...

User avatar by • Community Member
  • 952 Views
  • 19 replies
  • 0 Helpful

NEW SELLER HUB DRIVING ME CRAZY

Is anyone having trouble with this new Seller Hub page?Everytime and change from one thing to another (like updating an item that it has been posted), my landing page keeps flicking to a new Seller Hub, with all these boxes and stats.I rang them, and...

User avatar by • Community Member
  • 608 Views
  • 5 replies
  • 0 Helpful

Better Postage for Satchels

Hi All, I'm a fairly new seller on EBay and so far it's worked out pretty well. I do have a shipping issue I am hoping somone has a silve bullet for. I sell a small item that people buy in a quantitiy for, but this quantitiy can vary from 8pcs up to ...

How does a buyer cancel an order

G day all I sold an item that was unfortunately damaged when packing ,emailed the buyer who was fine about it & I refunded straight away through PayPal. As there were no fees involved ( it was on the freebies) I did not worry about it Will it just go...

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