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Trying to add a discount

I had a buyer purchase an item for pick up and just to him picking up I prior realised there was a fault and offered a $10 discount which he happily accepted. when I try to add the discount on the details page it says "The total cannot be less than t...

Unable to process a refund

Buyer has requested return/refund. Have been attempting to refund - buyer keeps item, but when I get to 'Refund' page and select refund buyer nothing further happens?

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Resolved! O/s buyer playing dumb...

buyer messaged me saying they'd like to combine post but couldn't add to cart, I checked item they'd messaged from and said I combine, price worked out on weight, (over 500g is $$ ). they purchased 4 mags (on my other id), I reduced the post accordin...

Buyer Thialand wants postage reduced

A buyer inThialand wants me to reduce postage to $14 .It's for 2 shirts wieght $950 grams with cardboard in postbag.I have posted before.The same thing and has cost $38 with tracking .i have included the Ebay fee and handling in the postage rate.Ther...

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returns

A buyer has returned an item saying it does not go, when received we found nothing wrong with it but said we will refund but wasn't happy with having to pay the $7.50 for them to be returned is there anything I can do about that also should I just re...

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Resolved! refunds

Hi. Asking for my partner as I have not sold for quite some time. Buyer bought a car off my partner that was advertised for parts or not working. 20 year old unregistered car that had not been driven/touched for over one year. After a week of non sto...

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Isuue Again

Seems we have issue again ......Page not available ..showing up with messages and putting photos in listing ..... Time for a coffee and do something else for a while......

Resolved! What's "without bids / reserve not met"?

I'm really new on eBay and don't know exact meaning of "without bids / reserve not met" and what should I do when found one of them in my active selling! Thanks,

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Serial red dot buyer

Just had an order from someone who has left FOUR negatives out of the 10 feedbacks they have ever given. Wish I could cancel.

NEW LISTING FORMAT

Any one know how to go back to the old listing format? This new one is insane, cant change font or size or even the colours have gone. And now more often than not when I go to my saved drafts they wont display so have to use google chrome. It takes l...

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