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Something New - Check Your Dashboard!

While on the phone to eBay (re other thread) I asked them about a 'defect' I had received due to 'late shipment rate'. It wasn't from the buyer - but from eBay (the bots had picked it up.) I regularly allow a buyer to purchase over a 2 week timeframe...

User avatar by • Community Member
  • 1353 Views
  • 10 replies
  • 1 Helpful

Overseas sales

Soooo, overseas sales have almost disappeared. Down by two thirds! Limited sales for 6 weeks. Scratched the noggin......nuthin' fell out. For some reason - who knows why - I checked settings today Worldwide was ticked ....................... Aaaaaand...

User avatar by • Honored Contributor
  • 780 Views
  • 10 replies
  • 0 Helpful

Resolved! Combining invoices

Hi, I have a buyer who is purchasing two items from me. I put those items into a combined invoice so she could save a few dollars on postage. The invoice showed the correct amount but when she paid the amount came up for only one item and the origina...

User avatar by • Community Member
  • 1760 Views
  • 16 replies
  • 0 Helpful

Cancelling a bid

Hi,I have been asked by a bidder to cancal their bid (which is the highest at this stage) as they have decided they aren't coming to Australia anymore and don't require my product for sale. How do I do this (if possible) without incurring fees by out...

Make Non Payers Pay

not sure about other sellers,but i am sick of the bidders who don't pay,i think its time ebay fines these people a minimal fee to go to the seller when they don't pay,my time should be covered for all the extra hassle that i have to go through,any on...

User avatar by • Community Member
  • 2947 Views
  • 55 replies
  • 5 Helpful

Resolved! Help - random International transaction

Hi all, I have just encountered a small issue so thought I might ask for some help here on the boards. An international buyer from the U.S has bought my item and sent an eBay invoice request asking me to send the invoice. However, along with the invo...

Return of an item.

I wanted to communicate with a buyer in regards to his return request, however as the default was on "return" it automatically started the process of accepting a return.How do I stop this situation until it is resolved?

User avatar by • Not applicable
  • 298 Views
  • 1 replies
  • 0 Helpful

Customer doesn't pay

Hey folks, first time I've used the boards, so nice to meet you all. Anyway I've had some problems lately with frustrating customers who either don't want to pay but bid anyway and then ask to be let out (then send me three dozen or so emails ummming...

refund sent to wrong account

ok, so i really stuffed up my first refund. as it was my first i agreed to refund the cost of item plus 2 lots of postage, plus some extra money to say sorry. paypal doesnt let you refund more than the actual original payment so i did a new payment t...

User avatar by • Community Member
  • 824 Views
  • 6 replies
  • 0 Helpful

Fed up with unpaid items

I am so fed up with getting constant un paid items. The penalties for unpaid items is obviously non exisitent as i think i have almost as many unpaid item cases as actual paid salesJust very fed up with impulse buyers who use us small sellers as thei...

change the quantity on an invoice

Hi a buyer purchased 4 items and invoice was sent. The buyer now wants to reduce that to two items. I cannot see how to do that.Do I have to cancel the order ask buyer to rebuy the new amount? Thanks

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