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Refund request

I received a refund request from a buyer. Normally Im happy to give refunds, assuming they post back in original condition... But it **bleep** me off when they make false statements. She states the item is not as described... and the two things that ...

User avatar by • Community Member
  • 626 Views
  • 3 replies
  • 0 Helpful

Chinese seller with 15 Ebay IDs and 1000 items lists 15,000 times

I recently discovered 15 Chinese Ebay IDs who are "collaborating" by submitting multiple listings for the same items at the same price. Their store database is almost identical and sell nearly 1000 of the same items. Technically they have 15,000 Ebay...

User avatar by • Community Member
  • 3321 Views
  • 30 replies
  • 3 Helpful

Selling Electronics in Australia: Do Ebay care about Australian standards (C-Tick, A-Tick, RCM)

Pretty much what the subject line says... I sell quite a few electronic goods on Ebay which all adhere with ACMA guidelines re: safety. It's disheartening to see so many imported items being listed which (I'm assuming) don't carry the C-Tick or equiv...

Resolved! Item Lost in Mail

Hi i brought an item of someone paid via paypal, should of taken 3-4days tops to arrive, over a week later nothing. Tracking online shows in transit, now Oz post are doing investigation lost parcel. Should i esculate to claim?, do i have to wait the ...

Resolved! Cancelling a sale - what now

As a new seller (on ebay) I have found I am attracting the occaisional weirdo buyer. So I have put my screening tools up to maximum. The other day I had someone buy an item and I cancelled the transaction because the buyer was sending up every red fl...

BEWARE of *removed*

The ebayer *removed* is threatening people that are selling designer items to report them to ebay for selling fakes, even when items are authentic. They then suggest using a 'pay per authentication' website, funny that! If you look at their feedback ...

User avatar by • Community Member
  • 424 Views
  • 1 replies
  • 0 Helpful

Defect for Late Shipment

Hey Everyone. Just wanted to check with everyone here because I know I will get a straight answer, instead of calling CS. I have just noticed I have a Late defect Rating - Carrier Says late delivery. Customer ordered it on 14th February, AP scanned i...

Selling to China

Hi, Hubby has recommended that I open up my products for sale to China.I have restricted my sales to just a handful of countries, but just wanted to know if anyone has sold stuff to the Chinese and how it has been? I'm pretty reticent about sending s...

Buyers' mentality these day?

Warning, this is a rant. It has come to my attention that it seems that it is increasingly hard to earn a decent net profit* on used items. It appears that buyers like to offer prices that only covers or barely cover the shipping cost, which leave me...

User avatar by • Community Member
  • 3258 Views
  • 48 replies
  • 0 Helpful

Neutral FB - Cancelled transaction

Hello All I've just received a neutral FB from a buyer for a cancelled transaction. When it was cancelled, before payment, I selected Buyer wants to cancel or problem with address. Can buyers leave FB for cancelled sales, with no payment? This buyer ...

User avatar by • Community Member
  • 1335 Views
  • 13 replies
  • 0 Helpful

Listing tool faulty?

HIAnyone having trouble with the lsiting tool? I have tried about 8 times, unsucesfully, to list acouple of itmes over the last 12 hours - keep on getting an error message saying the page is unavailable and to try again in 5 minutes. Very frustrating...

Selling framed photos on eBay

Hi all, I've recently taken some animal photos using my Canon 1DX DLSR and framed the prints, any advice in relations to selling photographic prints on eBay would be much appreciated. Thanks

User avatar by • Community Member
  • 333 Views
  • 1 replies
  • 0 Helpful

fair and equal

is myer store trated equal as a new seller given 10 item to sell before they can sell more or is it fair to say australia ebay team are more for the big boys when the small bussiness is no longer required .

User avatar by • Community Member
  • 708 Views
  • 4 replies
  • 0 Helpful
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