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Seller Centre has answers you can trust for all your selling questions.

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Resolved! Cancelling an Order and Refunding

I just had a buyer messaging me saying the person they were buying the items for no longer has any interest in them, so would like to cancel the order as I hadn't posted yet. No problems. I went into PayPal and sent a refund, then went back to my sel...

Advice regarding a buyer threatening bad feedback

I have an unusual situation...one I have never experienced before.A buyer purchased a 'buy now' item early last week. She then sent me a message stating she would pay for the item 7 days later. I was quite annoyed as she didn't ask before she purchas...

Sold an item but buyer refuses to complete transaction!

I recently sold an item, item no 131527261655, but the buyer insists that when she checks out, the postage does not come up, instead it says to contact seller for postage cost which is not true. The buyer also accused me that I did not know how to li...

User avatar by • Community Member
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  • 6 replies
  • 0 Helpful

Resolved! Who's in the wrong?

Just gone through my past feedbacks and saw one particualr negative feedback that lingers around (last year sale) that bring me to memory lane, which sadly still doesn't seem to have been probably resolved. This is what happens. A buyer have brought ...

User avatar by • Community Member
  • 1619 Views
  • 24 replies
  • 0 Helpful

When did this happen

When did this new info happen? with the contact link and the buyers postcode from my selling page (Contact member)Sold Quantity: 4Postage cost: AU $3.50Buyer postcode: 4078Tracking number: [Add]Watch Count: 6 Having the postcode there is good in one ...

RE - Disputes and the release of the sellers (& buyers) personal contact details.....

Hi, What is the best way to minimise disclosure of my personal details in the case where a dispute occurs and the buyer is granted access to my personal details ?Is it correct that the details that are discplosed consist of my main ebay registration ...

Resolved! Registered Post Letter Speed?

Hi guys, I was just wondering if registered post letters travel at the same speed as normal letters? I thought they would but I just checked the last one I sent and it was delivered in 5 business days from NSW to NSW. So I'm just curious whether this...

Irritating Glitch on Seller dashboard

Just wondering whether anyone else is experiencing an irritating glitch on their seller dashboard. For the past couple of weeks, in my projected level (ie, for the 20th June) the percentage of my sales that have defects is expressed only as a number,...

Just Upgraded my store and ebay sent me this message

Hi just upgraded my store and ebat sent me a message stating so..The part of their message states the following What you should know:As part of your Featured Store subscription, you'll get Selling Manager Pro for free. You can change your Store featu...

MBG return labels

Can someone tell me what happens when a sellers creates a return label. Does the buyer get something to print out or do they just get a mailing address to send it to and then have to pay for it themselves being reimbursed once the seller has the item...

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