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More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

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Change to seller dashboard

Hi,I have had what I thought was a problem with my seller dashboard for a number of weeks and have written to ebay about it on a number of occasions. They repeatedly told me to be patient while their technical team looked into it. Then, today, I rece...

Non paying bidders!!

I know this is a post that has been done before,but what can we,as a large community,do to make Ebay penalise non paying bidders?.This is becoming a big problem,as the non payers know that nothing will happen to them.You can't even leave negative fee...

Auspost "two speed rate" shonky and badly thought out .. (RANT)

The Auspost CEO (Ahmed Fahour) is currently lobbying the federal government to approve a two speed rate on domestic letter articles .. the preposition is that Auspost letter deliveries are not profitable for auspost and the proposal before government...

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  • 1618 Views
  • 26 replies
  • 0 Helpful

Purchased Items From China And Not What I Wanted

Hi allI purchased some items from China The Description seemed exactly what I wanted.. I looked at the pictures and thought yes these will be great. After 3 weeks Items arrived but I was very disappointed. I contacted the seller they wanted to know w...

100 free listings -

I used to get 100 free listings but havent received any for a while. Anyone know when the next lot are due? thanks

Displaying Number of Items Sold On A Listing

Hi there, how do activate / enable the feature that shows how many items I have sold from the initial listing screen (eg not once you click on said listing) I am a basic store owner and the items sold appear once I have clicked on the listing, but it...

Click n Send international as proof of shipment?

Does anyone know if using click and send for international parcels either with regular air mail /registered post /pack n track Int'l qualifies for proof of shipment or do they need to be lodged over the counter? I know air mail doesn't qualify if you...

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  • 701 Views
  • 3 replies
  • 0 Helpful

Happy Selling Experiences

Just received a parcel back in the mail.A customer had contacted me to let me know the item had not arrived and 2 x weeks had passed.I then managed to find a replacement item so sent it off.Today I got it back with a letter saying it arrived with the...

Paypal Chargeback

How can a Buyer claim Chargeback for unauthorized transaction. Buyer has left feedback Stating THANK U so they received item? (special list) Australia Post Tracking number states item delivered. This is Paypals response via email. Case Closed We were...

Resolved! Posting to business addresses

Hi, I post my stuff to my customers in basic envelopes via street box posting. My question is do have you guys have any problems posting to business address that don't have a letterbox? I'm not sure if posties would leave their bikes outside to deliv...

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  • 401 Views
  • 2 replies
  • 0 Helpful

Sending item with AAA battery overseas

Just read the dangerous and prohibited items guide on the Auspost website and it says dry cell batteries are permitted as long as its not connected to the device. As it is permitted would I need to tell the Auspost staff that my item has a AAA batter...

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  • 590 Views
  • 4 replies
  • 0 Helpful

If a seller has been treated unfairly by EBAY Staff, how can we make a further appeal?

I have evidence that the customer is not telling the truth, but EBay's reply was rude and rough, without any reason.I won't tolerate this!I believe it's not EBay's will, but some unqualified staff's personal behaviour.Could someone help me to find a ...

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