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More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

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Resolved! I think we just dodged a bullet

We had a question from a buyer this evening about a product and how quickly we would mail out if she bought.The answers were in the description but I answered anyway as I usually do when they don't read. There was just something in the tone of the me...

User avatar by • Community Member
  • 923 Views
  • 7 replies
  • 2 Helpful

Postage label issue

Hi all. Just wondering if there is any news as to the postage label printing 22kg issue? Ebay are so awsome with communication!

Sellers should know this one..I hope!

Posted an item by large letter on 8th May. Last night a dispute was opened for INR. I refunded as I had no proof of postage. I have just checked feedback left by this buyer, of 19 feedback left, 14 of them are either negs or neutral for item not rece...

Resolved! There is no helping some buyers

We had a buyer a couple of weeks back who bought an item. A different selling ID to this one. After three days she had not paid so I sent her our usual gentle reminder message.She then paid up but shortly afterwards we got a message saying that she h...

User avatar by • Community Member
  • 2063 Views
  • 31 replies
  • 0 Helpful

How to compete with companies using eBAY as main sales channel

I've recently tried to sell two designer dress online but 'm finding that there has been a large increase in the number of companies that are selling their products through ebay. Some small buisnesses but also larger ones who run professional operati...

User avatar by • Community Member
  • 543 Views
  • 4 replies
  • 0 Helpful

3 free relists checkbox disappeared again

Since this afternoon my 3 auto free relists checkbox has disappeared again on both my selling IDs i have even checked my listings which i know i have ticked the box a few days ago and the box is gone on that too anyone else notice this? last time it ...

User avatar by • Not applicable
  • 559 Views
  • 7 replies
  • 0 Helpful

How to customize my ebay page

Hello Ebayers how do i add my watch list to my ebay page, i have all my selling categorys on the page but i can't put "my watch list on cheers Neill. "

User avatar by • Community Member
  • 273 Views
  • 0 replies
  • 0 Helpful

Resolved! New buyer with invalid address not replying to messages. Post or not?

I have a buyer with zero feedback and an invalid address--no street name (Ebay and PP) I have sent two messages asking for a valid address and have had no reply. i looked up the surname/state/suburb/street number combination on WhitePages and found a...

User avatar by • Community Member
  • 1554 Views
  • 11 replies
  • 0 Helpful

Dear John you have made my day

I would like to share a pleasant experience for a change as a seller to a wonderful buyer.I don't know about anybody else but as of late logging into my eBay accounts requires a morning Valium rather than coffee'.This crazy defect system - MBG - slow...

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