eBay Help
Selling
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Start a conversation

More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

Announcements

Click to read the latest Announcements from eBay!

The eBay for Business YouTube Channel

Visit the eBay for Business YouTube Channel for selling help and how-tos.

Seller News: April 2025

Stay ahead of the curve by diving into our latest updates.

Play Pause

Forum Posts

Start a conversation

Resolved! Excluding domestic postal locations

Hi, Just checking if its possible to exclude domestic postal areas eg I will post to Perth NSW but not Queensland TAS etc, I found an artical saying you could but my postal preference only seem to have option of excluding Countries ?

Using Up Free Listings As Its The End On The Month But eBay Want To Charge Me A Insertion Fee

Hi All I had 14 Free Listings left for Janurary and decided to relist some items that didn't sell. I went through my unsold items selected 14 and went to list them. Next thing I know eBaty want to charge me an Insertion Fee..for all the items. These ...

User avatar by • Community Member
  • 616 Views
  • 6 replies
  • 0 Helpful

Resolved! Cancelling Transaction for Unpaid Item

Hi all, I have recently opened a case with the Resolution Centre as my buyer has yet to pay for the purchased item.They've come back asking to cancel the transaction due to duplicate purchases - which I'm happy to go ahead with. How do I cancel the t...

User avatar by • Community Member
  • 6116 Views
  • 4 replies
  • 0 Helpful

Resolved! New Cancellation Process Problem

I had a new buyer buy two identical items.One they paid for and the other remained on the awaiting shipment list.Then we get a message from the buyer that says they made a mistake with the 2nd item could we please cancel it.No worries I thought....Fi...

User avatar by • Community Member
  • 1211 Views
  • 11 replies
  • 0 Helpful

How to improve eBay..............

First off, get rid of "defects" and low DSR penalties for small/medium sellers, then hammer the Christ out of those scammers and protected sellers that make eBay not such a good place to be...................... No 2. Make it an easy place for people...

User avatar by • Community Member
  • 563 Views
  • 9 replies
  • 2 Helpful

upload photos from a website

HiCould someone please explain to me how to upload photos from a Website for listings on Ebay. I have gone to Ebay Help pages but cannot understand what to do. When you get to "Add Photos" in the new listing where do you go from there.Thanks

Vend HQ

I know a lot of sellers here have BM stores so this question is directed to you....... Do any of you use the VendHQ retail sales system ? If so 1. Are you happy with it (overall) ? 2. Do you feel the tech support is satisfactory ? 3. Are there any ar...

Trending as...PRICE INDICATOR Another new ebay feature

Just noticed a new feature on a couple of listings I was looking at. It was " trending as " in red font near the sellers price. It gave the mediun price for similar items sold on ebay for the last 14 days or three months. This should be another handy...

Resolved! international postage

Hi, I have a watch for sale with no international postage, I have just received a message for a total cost to send to greece. buyer has a feedback score of three. What are the implications/dangers of sending to Greece. ThanksChris

User avatar by • Community Member
  • 813 Views
  • 5 replies
  • 0 Helpful

Poor Seller Etiquette

Hi Everyone, I've browsed these forums a couple of times, and thought it's time to contribute as well. First of all - THANKS to all of the contributors - your comments, humour and advice have provided me with some good reading. I'd like to share a re...

Buyers' Messages from phone not getting through

Does anyone else experience missing messages from buyers? I make personalised items, and a transaction often involves back and forth communication. I have had some buyers who have been able to take screen shots of messages that they have sent me and ...

User avatar by • Community Member
  • 475 Views
  • 5 replies
  • 0 Helpful

Ebay said thank you

I think I did the right thing: 29th Dec - Buyer ordered item (PDF file). Post Office closed to 2nd Jan.2nd Jan - Posted CD containing PDF file26th Jan - Buyer advised item not yet received.26th Jan - Refund sent to buyer. Separate email sent direct t...

Labels
Top