eBay Help
Selling
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Start a conversation

More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

Announcements

Click to read the latest Announcements from eBay!

The eBay for Business YouTube Channel

Visit the eBay for Business YouTube Channel for selling help and how-tos.

Seller News: July 2025

Build buyer trust and discover improved seller tools with our latest updates.

Play Pause

Forum Posts

Start a conversation

Embed video to listing?

Hi, I believe changes have been made so wondering how to embed a video in a listing please? Thanks, Susan

Wrong address on ebay/paypal, item returned to sender, buyer wants refund before item received

Hi everyone, I'm hoping to get your thoughts on my issue. I posted an item to a buyer's shipping address in paypal/ebay, and later found out at tracking that "Incorrect address, unable to deliver - Returning package to shipper". When I contacted her ...

Problems with photo size

i've been having this problem for a while now , my photos don't fill in the photo frame of my listings and leave a lot of white space around it wether it's a portrait or a landscape shot they dont seem to the reach the end of the frame on the listing...

No fee credits when buyer asks to cancel now? Is this new?

Hi guys, I had a buyer ask to cancel an item today. He misunderstood the description and was pleasant and quick to respond etc. So I went ahead and refunded his PayPal, followed the eBay links to cancel, selected "buyer wants to cancel", and he got b...

User avatar by • Community Member
  • 2886 Views
  • 20 replies
  • 0 Helpful

sales over christmas

did everyone else have a massive drop in sales on the 23,24,25,26, ? For some reason my sales took a dive over those days and basically went back to normal after, although it is still a bit slow. Plus I shifted a couple of items the have been listed ...

Do I Get A Defect For A Return?

I got a message this morning from a buyer, who had selected the 'returns' option for the message. The item was a coin (which is clearly stated in my listing that they are copies and not the real thing and there are even photos of the word copy that i...

Selling very old secondhand

I have been reading all about the problems with eBay and this buyer protection.I wish to sell some really old clothes, glass and jewellery; the clothes and jewellery in lots,there not perfect as in new but in good condition, the glass is in perfect c...

User avatar by • Community Member
  • 517 Views
  • 3 replies
  • 0 Helpful

Incorrect DSR's left on positive feedback. Can I get it revised?

Hi there, This morning I received a message from a buyer who left postive feedback telling me that they left me the incorrect DSR's for the transaction. They wanted to give me 5 stars in a categories but they accidently gave me low stars instead and ...

User avatar by • Community Member
  • 888 Views
  • 11 replies
  • 0 Helpful

Possible Scammer

Saw on another site someone note that they purchased a fake Alannah Hill necklace on eBay just checked it out my goodness they seem to have a nice little racket going 231098813960 These necklaces are actually shown on another website asian icandy and...

User avatar by • Community Member
  • 544 Views
  • 4 replies
  • 0 Helpful

ebay group deal

I am interest in featuring my product on the ebay todays's deal or groupon deal. how do I go about getting in touch with someone from ebay?

Resolved! Are you allowed to put this in your description ?

Are you allowed to put soemthing along these lines in your description ? "If you don't want to wait until the end of the auction and want a Buy it Now button added for immediate purchase,sendme a message". I have contacted sellers before asking for t...

User avatar by • Community Member
  • 660 Views
  • 4 replies
  • 0 Helpful
Labels

Featured Posts

Top