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Resolved! Refunds

Tonight i had a request (well more like a demand) for a refund from a buyer claiming damage on a Leona Edmiston dress i sold on Sunday.Buyer claims damage on a tie at the bottom of the dress,claims it's false advertising etc & that she expects a refu...

Resolved! Postage policy

what do you put for postage policyand decription policy, i keep been told carn't use one because its the same as other items Could you give me an idea on what to put in postage policy and decription policythank youprofessionabusinessseller

Some may think it funny ?

Item 121378849739 Some may think it funny, but description is far from P C . Be interesed it OP's opinions.

new store layout, no categorys?

Hi there,I apoligise if this has been brought up before, I've had a quick look through here but couldn't see anything. I have just previewed the new store layout that eventually we are all going to be switched to but store categories aren't there. Th...

User avatar by • Community Member
  • 411 Views
  • 5 replies
  • 0 Helpful

Lost international parcel

I knew it was only a matter of time and it has finally happened. I sold a few items on ebay and shipped international registered post to Hong Kong. The buyer contacted me after a few weeks to say they have not received the package. Registered Interna...

User avatar by • Community Member
  • 2502 Views
  • 13 replies
  • 1 Helpful

I sent a new unworn pair of shoes, they said they were faulty. But return in used and not as sold

I sent a new unworn pair of shoes, they said they were faulty and air cell was burst/poped. They were return wrapped in packing tape and stickers slapped all over the shoe box, and I found traces of dirt on the sold and signs of been used. They were ...

User avatar by • Community Member
  • 1489 Views
  • 3 replies
  • 0 Helpful

Free postage banner on listings has disappeared

I always have free postage on all my listings BUT the last few things I have listed don't show the usual 'free postage' banner on the listing and in the Postage details shows -' Read item description or contact seller for details'?? Has something cha...

User avatar by • Community Member
  • 512 Views
  • 6 replies
  • 0 Helpful

what information does the code <postage status> show

Hi, Im trying to edit my automatic messages so when I enter the tracking number and carrier it fills it in automatically saving me manually emailing customers. I normally message the customer when their item has been shipped and provide the tracking ...

User avatar by • Not applicable
  • 970 Views
  • 24 replies
  • 0 Helpful

I sold to a buyer in Chile & no feedback.

I have just sold a Jacket to a buyer in Chile and they have a zero feedback. I was a little sceptical, so I checked other sellers and they have 'Will not pot to Chile'. Silly question - but is there an issue/scam with buyers in Chile? Thanks

User avatar by • Community Member
  • 5151 Views
  • 7 replies
  • 0 Helpful

Resolved! Sold Listings Relisted

It happened to me again! While listing today 3 items went into the unsold area when they were sold. So I ended up with 3 relisted items that had sold. To end them would mean a neg number to my rating as a seller. So I have had to make new listings to...

SALES dead in the water !!!!

My Ebay sales are gradually GRINDING TO A HALT !! I am a Top Rated seller with around 20 items rolling over every 30 days * All with Free Postage * All with big watch counts * 100% feedback score Since the beginning of May. 1st to 16th May..............

scandinavian pottery & glass

Hi There.Is there an eBay interest group who are selling Scandinavian pottery and glass? I have a signed Arabia Finland Cup and saucer with a pattern that is not on Google - it would like to identidy it if possible.Cheers,Sandra

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