can a buyer request a refund because they did not read postage charges and don't want to pay them

[*crikey*mate*]

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@lil5406 wrote:
thank you I looked at item and it states local pic up only no postage

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ok, but that's a bit different to what you initially told us.

Best of luck with it all.

[lil5406]

thank you just one more question. They have now agreed to pay but can I send the invoice if they have completed checkout. I need to send invoice with the correct amount

[digital*ghost]

If you are able to issue a refund for the original payment, you can resend an invoice with postage included, however it could drag out the process for the buyer as a refunded eCheque when repayment is required can be a major PITA for the buyer.

The other option is to generate a separate invoice from PayPal for the postage amount only. That will allow things to be processed faster, but not necessarily the ideal way from the buyer's perspective (it is advisable for buyers to make a single payment for the item with an invoice that reflects the goods are being posted).