is it fair to leave a negative if buyer didn't like the movie they bought?

[mr.glow]

title says it all.

[patchoo78]

No. 

Feedback should only be used as a reflection of how the buyer feels about the transaction which is in the seller's control. It isn't fair to penalise a seller for something out of their control...

If you know for sure that's why they left the feedback, you could always ask ebay to remove it

[minimikimusic]

No but I would find out what it's not what they were hoping for. They haven't necessarily written that they didn't like it. Send them a message to ask what the problem is and if there is some way you can rectify it. If they reply that they didn't like the movie then I would contact eBay to ask for it to be removed and hopefully they will because that's not a legitimate reason to leave negative feedback in my opinion. 

[foxette-in-sox]

I have seen someone actually do that to a seller BUT the comment was very clear-not to mention brain dead.

I've also seen a buyer neg a seller for see through knickers stating they didn't realise they were see through.

Your buyer has only left 3 feedback in 2 yrs.

[mr.glow]

I send a very short polite message to the buyer asking to explain the feedback. did not want to write to much as all I wanted to do was ................. well you know.

also asked ebay for the phone number exchange in the advance settings but it hasn't been sent. will they send it?

[*sparklz*]

glow the buyers number will be sent to your email NOT ebay messages.

[***super_nova***]

Do NOT communicate any other way than with eBay messages; if you do have message that says they did not like the movie, call eBay and ask them to remove the FB on the basis that they did not rate the sale.  You want to have all the communictaion available for eBay to see.  Put the buyer on your BBL.

[izabsmiling]

the buyer got exactly what was listed.Whether they liked it or not is not relevant .I think the same thing when I see feedback along the lines  of "I love it'. 

[izabsmiling]

If you stated in the item description that it would be all everyone hopes for ... that may be different ? 

[sillysillysheep]

There is no other answer here than NO...just move on and forget it your ratings are good.

We can not control everything..some people are just muppets:^O