is this a con?

[davidc4430]

buyer buys my item, i send it to his PO Box.

with tracking.

it was showing it was delivered to his PO Box at 6:59am today awaiting collection.

i presume that means the box being too big for his PO Box it was carded for pickup inside the PO.

now the guy is claiming he didnt collect it, someone else must have.!!!

how do i handle this?

[jellybirddesigns]

Whoever claimed it would have had to show ID, so the chances of them handing it over to someone else is slim.

You can always phone the actual PO concerned and ask them. Perhaps give them a call first thing to enquire and then you can contact your buyer back once you have more info.

[lyndal1838]

If the parcel has been left at the post office it will show as being delivered.

If the buyer was carded then he knows he has to collect it.

[collect247]

Don't all PO Box mail go through the PO meaning that it is handed to the Post Office and then they put it into the recipients box?

So who ever has the key to their box must have collected it?

[jellybirddesigns]

Correct kollector18 - and if the item is too big, they will get a card in the box instead and therefore have to present ID in order to get the item over the counter.

[clubesquire]

....and if they're anything like the staff at our PO they well know all their box holders by name and face. Hopefully it's not too hard for David to get sorted.

Melina

PS....I'd get into the PO while things are still fresh David.

[joztamps]

You usually don't need to produce ID, just the card from the box.

[enigmabear]

I'm rarely ever asked for ID 

[kopenhagen5]

Tell the buyer to ask inside the PO, they may still have it and have forgotten to put a card in his PO Box.

And you do need ID if the PO hasn't dealt with you before.

[davewil1964]

If I have something showing 'awaiting collection' at my PO Box it means it is too big for the box or a signature is required.

Either way I have to use my key to get the card out of the box and present it at the counter to get my goods. No card, no item. Except if the boss is there, probably. We've known each other for a lot longer than I've had the PO Box.

Bottom line, anything sent to a PO Box can only be collected by the owner of the box or an authorised representative.

I wouldn't call the buyer a liar, but maybe, as said, check with AP. And if he opens a dispute, fall back on seller protection.