payout on hold, then only paid out partially

Hi can someone please explain how a buyer can put the payout on hold, not respond at all, and then release partial funds? I have over 500 positive transactions and never had this issue before.

 

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Re: payout on hold, then only paid out partially

To put it simply, they can't.

Message 2 of 6
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Re: payout on hold, then only paid out partially

*casey*
Community Member

"payout on hold, then only paid out partially"

 

The  buyer doesn't hold  then release the payment, eBay does.

 

If you have  received a payout from eBay,  it means you're signed up for managed payments.

 

But as you haven't sold for a long time, eBay will treat you as a new seller and your funds  for individual sales will be on hold.

 

https://www.ebay.com.au/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=481...

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Re: payout on hold, then only paid out partially

Funds on hold for new/infrequent sellers, have been imposed by ebay for about 8 yrs.

It has nothing to do with  the the buyer.

Ebay now also has the option to hold a percentage of funds or a set amount, in reserve, until ebay deems the seller does not pose a security risk.

 

Note, once you are advised by ebay, that the buyer has paid, you are required to ship your items as per your handling time.   You do not get to wait for your funds to be released.

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Re: payout on hold, then only paid out partially

A buyer can do no such thing

 

You have no recent feedback

 

And positive feedback as a buyer does not come into it

 

You agreed to the hold when you listed

 

Please do not blame the buyer because you do not know how Managed Payments works

 

How could the buyer possibly hold your funds

 

 

 

How much you sold a long time ago also does not come into it, you are seen as a ‘new’ seller by eBay and your funds are held as they should be

Message 5 of 6
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Re: payout on hold, then only paid out partially

Sorry, I replied to the wrong poster

 

 

Trying to use the tiny keypad in the dark

 

I swear I hit reply on the right post, apparently not

 

Aplogies

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