There are so many things wrong with this post.............
@shoppingbag* wrote:
Well, I cannot understand how anyone can under rate feedback. As a Seller, it really worries me especially when a parcel is safe dropped and I don't get any feedback. If a parcel is safe dropped and you don't get feedback then there is nothing to worry about. If the buyer screams that they did not get it then it the time to worry.
It is not a "pat on the back" or "green tick" or something so childish as some may suggest, but just reassuring to know that the parcel has been received, that the buyer is happy, and that they wont do a chargeback in 6 months time. Leaving feedback is by no means a guarantee that they will not do a chargeback down the track.
At least if they have left postitve feedback, it is some proof if a chargeback does occur down the track, that they did indeed receive the parcel and had no complaints. Chargebacks are far more likely to be for Unauthorised Use of the card ...not that the item was not received or not as described. Those are more likely to be done through ebay or paypal.
Now that banks are sending out statements every 6 months, instead of monthly, I expect chargebacks to substantiallly increase in number. How many of you have come home from shopping and thought you lost money, until you actually added up what you had spent and realized you hadn't lost anything? How is the buyer going to remember what they bought 6 months ago, when the statement simply says "Paypal" with the dollar amount spent, and no indication of what it was for? My bank statement actually gives the paypal reference number that is on the paypal receipt and also on the transaction in my paypal account. There is no need for me to remember anything as I can look it up.
Just the thought of what may (most likely) occur down the track, makes me shudder. I would like to see buyers having to leave feedback for tracked items received (compulsory) before they can buy again. And what happens when you buy from overseas and the item has not arrived and you want to buy something else? You cannot buy until you leave feedback for the parcel that is still on the way? And if the item is not tracked.....? It could be just a simple question when they go to buy again. e.g. You recently purchased and received item xxxx, were you satisfied with the sale? Then just a "yes" or "no" button. If "no" then there could be other questions. This would be easy for the buyer, and reassuring for the seller. Ebay already does all the hard yakka with feedback....all the buyer needs to do is click on yes/no and the stars. If they will not do it now what makes you think they will do it when it is in a different format?
Wanting feedback is not an obsession, just a desire for peace of mind. Not requiring a pat on the back, green tick, puff up the chest, or other trivial childish suggestions.
If you have such a need for peace of mind then maybe selling on ebay is not for you. One thing is certain....with the way ebay keeps changing things and making things harder for sellers you will never get peace of mind.
