on โ03-12-2018 05:23 PM
In september 2018, my printer wasn't printing properly, and I was pressing reprint label multiple times,
so for the same item I was charges $7.95 x 5 times
and again another item $7.95 x 3 times.
I thought ebay will pick it up since it was the same item no. and refund me back, but nothing as yet happend.
I have copies of the item no etc...
what can I do about this? very frustrating
thank you in advance
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on โ03-12-2018 09:08 PM
Contact eBay. The refunds should come through in about 25 days. Have you checked your invoices for October and November? The refunds won't be sent to you; they will be credits on your account.
on โ04-12-2018 12:27 AM
If you click on the open label button, you can print as many as you like. Alternatively, you can download the label and reprint as many as you like. You can also take a screen shot and crop it so it just shows the label. Again, you can print as many as you like.
Lately I've been printing 2 labels. One to put in the satchel and the other to staple the lodgement receipt on.
on โ04-12-2018 05:55 AM
It takes 25-30 days for the crest to come through, this so ebay can cross check with Australia Post that the labels haven't been used.
on โ03-12-2018 05:44 PM
You should have cancelled the labels that were not used.
I think there is a time limit to do so.....you should ring ebay.
on โ03-12-2018 06:23 PM
I have cancelled the labels, but I havent received credit or reply from ebay.
on โ03-12-2018 06:46 PM
When did you cancel them?
It takes several weeks for the refunds to come back to you.
on โ03-12-2018 08:47 PM
I cancell the extra labels within 1 day..
shall I contact ebay or wait?
on โ03-12-2018 09:08 PM
Contact eBay. The refunds should come through in about 25 days. Have you checked your invoices for October and November? The refunds won't be sent to you; they will be credits on your account.
on โ04-12-2018 12:27 AM
If you click on the open label button, you can print as many as you like. Alternatively, you can download the label and reprint as many as you like. You can also take a screen shot and crop it so it just shows the label. Again, you can print as many as you like.
Lately I've been printing 2 labels. One to put in the satchel and the other to staple the lodgement receipt on.
on โ04-12-2018 05:55 AM
It takes 25-30 days for the crest to come through, this so ebay can cross check with Australia Post that the labels haven't been used.
on โ04-12-2018 11:24 PM
Yes I have checked all statements, no refund yet.
thanks for your reply