Officeworks? Well, for parcels anyway; our precious government made it illegal to start up a rival mail business unless you charge parcel rates.
eBay adds postage costs to the item cost in order to get rid of the morons who were charging $1 for a $100 item and adding $99 "free" postage while being billed 9 cents for the sale, or whatever eBay's FVF percentage was back then.
Other changes are: Regular accounts can now list Buy It Now items for 30 days, Good 'Til Cancelled (pointless really, until eBay decides to remove the "Automatically relist 3 times for free" option out of the blue)
As for queues at Australia Post shops, there is only one company to blame for that, the one who insists that all major post offices (not LPOs) should open uniformly at 9 on the dot and close at 5 on the dot on Monday to Friday only, have only one register open for most of the day (or two if lucky, and only if the queue is out the door and half way down the street or shopping centre), open for half a day on Saturdays (again, if lucky), not bother to open at all on Sundays and take every single public holiday off that's possible (including this Monday, the Queen's Birthday public holiday that is not anywhere near the Queen's birthday, Q.E.II having turned 90 some time ago).
