Accepted Solutions
I know its so hard starting out, you really want to build up your numbers. I also know how it feels when you believe you have sent a quality item and given great customer service only to be rewarded with ......well..........in reality an increased bank account! Relax, I do sympathasize, its tough getting going, even now I get kinda miffed when people dont bother to leave fb but as long as the sales are there the fb will come.
I presume you started selling to make some money $ not for the fb and it sounds like you are doing really well with repeat buyers already! Focus on the sales the fb numbers will grow.
all the best!
@kurtiss22 wrote:Recently sold several items to two seperate buyers. Buyers were contacted to make sure they were happy. No response and no feedback has been left by them after receiving positive feedback from me for quick payment.
Both buyers have purchased again since purchasing my items.
Check of both of them reveals they aren't leaving feedback for anyone....
LOW ACT...sellers rely on feedback. Both buyers are happily ticking up their positive feedback.
Will name and shame in future if this happens again....
The buyers probably think they're buying items, not feedback, and don't care about their own feedback at all. (As you can't leave negative feedback for buyers, all their feedback tells you is that they've done a certain number of transactions).
I understand that as a relatively new seller feedback is particularly important to you, but you need to be careful about how you ask for it. Better to get no feedback at all than get feedback of the wrong colour, or have your DSRs trashed because a buyer thinks you're being demanding about feedback. You look to have left 18 feedback for buyers and received 14, which is a fairly typical ratio.
Sometimes it's best to be careful what you wish for ..... 
Buyers don't have to give feedback.
You don't need to name and shame-VERY bad idea--so what if a buyer didn't give feedback, it's not a crime. If i read that about a buyer, my sympathy would be with them, I would think it reflected more on you as a nasty seller.
If you had a go at me in feedback because I hadn't praised you for a previous purchase, I would be furious and I would be tempted to retaliate with negative feedback to you. That would hurt you more than it would me.
The perfect 'revenge' is there for you though.
You say these buyers have bought from you again. Just don't give them any feedback until after they do for you. A lot of sellers already work it that way. You don't need to explain it to them, just do it like that and in time, if they care about feedback at all, they will get the idea.
But basically, if they are repeat buyers, they were probably happy last time. Plus you are making money. Other buyers will probably give feedback, so what is the problem if a few miss out every now and again?
I know its so hard starting out, you really want to build up your numbers. I also know how it feels when you believe you have sent a quality item and given great customer service only to be rewarded with ......well..........in reality an increased bank account! Relax, I do sympathasize, its tough getting going, even now I get kinda miffed when people dont bother to leave fb but as long as the sales are there the fb will come.
I presume you started selling to make some money $ not for the fb and it sounds like you are doing really well with repeat buyers already! Focus on the sales the fb numbers will grow.
all the best!
