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buyer lies about dress being damaged and wants full refund

Hi guys Sold a dress at the begining of Oct, which was delivered on 10th. Then on the 25th, buyer opened a return request, saying the dress was ripped upon arrival, demanding either full refund or a new replacement, alone with few pictures of the rip...

Resolved! Find a member

How do we do this now that the site map has changed? TIA.

User avatar by • Community Member
  • 498 Views
  • 1 replies
  • 0 Helpful

Wrong Designer Label - Stella McCartney vs Stella

Seems some people are advertising "Stella" dresses as Stella McCartney, probably not realising their error. Me thinks there might be a few disputes a comin' if they sell. The brand "Stella" is an Australian label with no affiliation with Stella McCar...

Buyers sending "paid"for invoice for unpaid for item.

Buyer was to pay cash on collection but after 2 days changed his/her mind and wanted to do bank deposit which was fine. After 4 days and no payment I sent a msg to buyer as no payment was made. I received an odd ebay invoice with a red stamp that sai...

Resolved! Buyer claiming missing parts, but everything is there.

Hello, I am looking for some advice please. I have a buyer that has opened a missing parts claim on an auction for a used item. He is claiming the flash is missing off a DSLR camera I sold marked BODY ONLY. There were no photos of a flash, I did not ...

Free Postage & Competing with CHINA

Why are we competing with Chinese ebay sellers flooding ebay China with product that has free postage? Postage that is paid for by the Chinese Communist Government? Is this a fair system? NO NO NO China floods our market with product, yet how can we ...

We have a store.. Item Watches but no page views. Broken?

HiIt seems as of the 26th some of our store items have reset back to 0 page views. But still have items watched. eg 0 page views 11 Watches. How is this possible? We have tested bumping a page view and it isn't regresting as a page view. Anyone else ...

User avatar by • Community Member
  • 417 Views
  • 5 replies
  • 0 Helpful

email issue with new paypal layout

paypal just changed their site layout. Now all my payment notifications are being sent to my back up email account rather than my primary email. Dont know why, settings still show correct address as primary

User avatar by • Community Member
  • 430 Views
  • 4 replies
  • 0 Helpful

Selling Off Ebay Not Sure On This One

I have a number of items listed for auction and none of them are Buy It Now. I had a potencial customer who was looking for 3 of an item I had listed for Auction. He/She asked if I could supply 3 of these and for what price. I gave the Price for 3 bu...

find ebay store ID

Does anyone know where I can find my ebay Store ID? I've been looking everywhere, and searched independently online, but nothing. Can someone direct me? Thanks in advance.

Buyer wants to return incorrect item

Hi, Buyer wants to return an item that doesn't match what i sold her. The photos of the item do not match the photos of the item I sold her. I suspect she is trying to get something for free. What can I do? There doesn't seem to be any options for me...

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