why is ebay paranoid about people trying to avoid paying fees on a sale?

[sarahmajindi321]

Recently we have had a few sellers on Ebay sell us items that they have fraudulently claimed were genuine eg(wool) not synthetic etc. Ebay were advised and did nothing, they are as bad as the fraudsters , as they are complicit, and knowingly endorsing these fraudulant activities, by doing nothing.

We sell like many and feel it best to allow the buyer on Local Pick up to view the item if they are also local, allows them to inspect and see what they will be bidding on!

We also are happy to accept payment when they pick up, makes a clean and honest transaction, they get what they want we get paid cash, 'NO CHANCE OF FRAUD'. Which this Ebay site has an abundance of.

These clowns in the Ebay office have accused us of trying to circumnavigate their fees by doing this. twice, actually we have done it at least a dozen times. And paid the fees.

They judge members by their own greedy dishonest standards.

How can this happen, if the bid is made on ebay and we are of course committed  to paying the ebay fees, they after all just help themselves automatically from our registered debit card on file? anyway.

They should not have Pickup if they feel threatened, in this way.

We have cancelled 6 auctions and they lost hundreds of dollars of potential fees, we have no intention in stopping what is an honest practice.

It appears Ebay has a problem with the rights  we have in Australia of the consumer protection laws.

They think they have a monopoly, sooner or later a properly run and honest site will clean the floor with them, and they will go the same way as Apple.

Ebay your absolutely Pathetic

[bimberiretrosystems]

Apple? apple performed the biggest second act just about in corporate history-apple was weeks away from calling in the liquidators in the late 90's until sjobs turned their fortunes around-apple are now the BIGGEST tech company and have overtaken microsoft by a large margin-i don't think ebay wil ever go the way of apple.

Perhaps you have put things in your listing like no paypal-cash only, which they may not like

[chameleon54]

Are you aware that if you pay for an item with an approved method such as paypal, and an item is not as decribed ( synthetic instead of wool ) you can open an item not as decribed case against the seller. Ebay usually take the buyers side in these cases and will often advise you to return the item for a refund. You should always return it with a tracking number. Once ebay can see it has been delivered or awaiting collection, they usually refund automatically.  As far as transactions off of ebay, an automatic message is generated every time you try to send an email address to some-one using ebay messages, advising against transactions outside of ebay. This is nothing personel against you. All members who try to send enmail addresses recieve the same automatically generated message.

[zelly888]

These clowns in the Ebay office have accused us of trying to circumnavigate their fees by doing this. twice, actually we have done it at least a dozen times. And paid the fees.

How can Ebay accuse you of trying to avoid fees because even if a buyer comes and picks up an item and pays you in cash and the transaction was made through the listings on Ebay then you still have to pay the FVFs so why would ebay think that you're avoiding fees? Any sales made by other means instead of Ebay, can not be classed as circumnavigating Ebays fees as this has nothing to do with Ebay.

[sarahmajindi321]

Zelly Hi ,

You have my point exactly, the fees have to be paid when the transaction goes through the Ebay system,

The problem these idiots at Ebay have,  is that 'IF', someone was to say come and look at an item, and then ask us to accept a deal privately, they would miss out on the fees. 

Believe it , we have even done this once and we still paid the fee to ebay, as the looker was the second bid, and the original bid defaulted as many do, we paid the fee on the defaulted buyer and sold to the second buyer.

Try and explain this to the geniuses in Ebay and they would be unable to find a solution so the would do their standard answer, NOT ANSWER!

The Ebay system is so grossly flawed and a slow learner with 0 coding experience must have initially set up the site, now its turned into a continuation of the same pathetic joke.

[sarahmajindi321]

My point was that ebay think they are holier than thou, same as apple, now having lost a huge amount of their market share, to Samsung, they maybe have still made a great profit but their arrogance will sink them, eventually.

PS and I use over 15 apple items in my family of five, we like many have moved to samsung, better tech, better prices , same quality(now), and far better service, and ebay will go the same way

[sarahmajindi321]

Thanks but we sent no email address, we just invited inspect before you buy or bid.

[tstore]

eBay also sell cars and real estate. Imagine that - not being able to inspect before you buy/bid.

[green-gifts-mkd]

"Believe it , we have even done this once and we still paid the fee to ebay, as the looker was the second bid, and the original bid defaulted as many do, we paid the fee on the defaulted buyer and sold to the second buyer."

Please pardon my ignorance (as I do not sell via the auction format) but it seems like you have not followed the correct process, which is why eBay have every right to mention it to you, or whatever they have done...

The rules and guidelines that you agreed to by using the site, apply to everyone. The process, as I understand is:

1) Buyer wins (eBay charges FVF immediately)

2) Buyer given time to pick up item

3) Buyer never comes, hence, doesn't pay

4) You open Unpaid Item Case

5) Buyer still doesn't come or pay

6) You close case on 4th day, to the minute

7) Your FVF is CREDITED to you by eBay

😎 You offer item to person who was second (if they still want it). They buy it. eBay takes new FVF for NEW transaction directly related to the second buyer's ID.

9) Second buyer comes, inspects, wants it, pays

10) You pay fees on second transaction when you're invoiced and credited initial fees for defaulted transaction

I am happy to stand corrected, as I am relatively ignorant on the matter. But you can't just say, "eBay, we're selling to the 2nd person, just keep those fees for the first person." They're your own rules. Simpler for you, maybe, but not the way the system is designed.

[sarahmajindi321]

All very simple if you want to spend a few days stuffing around.

I dont have the time, or the patience

And As ebay do not have any point of contact where somebody within a week will be interested in this sort of stuff up.

Ebay specialise in Stating their silly little rules, and when the system fails because it is less than perfect, they duck for cover, and do not allow any response except ticking boxes, 

We as you say Do Not make any rules, we my friend are just Honest and we do the right thing, the Australian way and niether are we sheep, that are led by the nose like most in the US where this arrogant company are from.